Recent Posts

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.

6/13/2017 (Permalink)

Fire Damage Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home. Restaurant Fire

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of North Cabarrus County & China Grove will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today
– 704-939-1944

24 Hour Emergency Water Damage Cleanup

3/10/2017 (Permalink)

Water Damage 24 Hour Emergency Water Damage Cleanup Flooded church Hallway - 2016

SERVPRO of North Cabarrus County & China Grove is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and the cost to clean it up.

We Answer the Phone Ready to Help
Call Today  704-939-1944

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Cabarrus County & China Grove has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information

  • Your insurance information (if applicable)

  • The street address of the water-damaged home or business

  • When did the flooding or water damage occur?

  • What caused the water damage (if known)?

  • Is there electricity available (on-site)?

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event, so our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property and make it "Like it never even happened."


Do you know what the IICRC represents?

11/16/2016 (Permalink)

SERVPRO of North Cabarrus County & China Grove is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of North Cabarrus County & China Grove

SERVPRO of North Cabarrus County & China Grove specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

It's The Water You Don't See

10/14/2016 (Permalink)

Water Damage It's The Water You Don't See Water Damage Timeline

Did you know that there's no such thing as a small disaster? At any time, a small leak could turn into a big claim because the unseen water can soak through carpet, pooling on the sub floors possibly causing structural damage. Water hidden behind walls, cabinets or under flooring can pool causing moisture that could pose greater health risks to your home and family later on. The faster the water is removed, the less chance of serious damage and potential hazards.  It only takes a couple of inches of water to cause significant harm.

If water damage occurs, call us immediately to begin the mitigation process.  Time is of the essence! We have the equipment and expertise to walk you through your disaster. Our trained professionals are standing by.  

Have you ever wondered how Ozone Removal Works?

8/17/2016 (Permalink)

A common question people have about using ozone is exactly how an ozone machine is able to remove odors from houses and/or businesses.  Basically, ozone removes odor by destroying the molecules, bacteria, and spores that cause unpleasant smells.

 Ozone (O3) is a highly reactive molecule that is very quick to chemically react with particles it comes into contact with.  Ozone is able to penetrate into air, walls, ceilings, ductwork, carpet fibers, gaps between floorboards, and cracks in walls areas thereby destroying odors that it finds there by breaking down odor-causing molecules in any area where air is allowed to flow. The extra oxygen atom in the ozone attaches itself to other molecules, chemically changing their structure to create non-offensive molecules – eliminating the smell.

Do you know the diffence between a Tornado Watch and a Tornado Warning?

7/20/2016 (Permalink)

Storm Damage Do you know the diffence between a Tornado Watch and a Tornado Warning? Take shelter if a tornado warning is issued!!!

A Tornado WATCH is issued by the NOAA Storm Prediction Center meteorologists who watch the weather 24/7 across the entire U.S. for weather conditions that are favorable for tornadoes. A watch can cover parts of a state or several states.  

     A Tornado WARNING is issued by your local NOAA National Weather Service Forecast Office meteorologists who watch the weather 24/7 over a designated area. This means a tornado has been reported by spotters or indicated by radar and there is a serious threat to life and property to those in the path of the tornado. ACT now to find safe shelter! A warning can cover parts of counties or several counties in the path of danger.

Knowing the difference between the two can prepare individuals for the necessary steps to take when considering the threat of severe weather.

When Storms or Floods hit, SERVPRO of North Cabarrus County & China Grove is ready!

6/28/2016 (Permalink)

Storm Damage When Storms or Floods hit, SERVPRO of North Cabarrus County & China Grove is ready! Highly trained Professionals are Here to Help!

Storms and floods inflicting damage to your home or business?  SERVPRO of North Cabarrus County & China Grove is here to help! We have the ability to scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Have Storm or Flood Damage? Call Us Today


Dos and Don'ts of Heat Safety

6/21/2016 (Permalink)

General Dos and Don'ts of Heat Safety Summer Heat Safety Tips

According to data from the National Weather Service, hot temperatures harm more people—and take more lives—each year than floods, lightning, tornadoes, and hurricanes combined.

For starters, Drink when you're thirsty! Thirst kicks in when you're already around 2 percent dehydrated. On most days, women need about 9 cups of fluids, while men require 13 cups.

DO Wear lightweight, light-colored, loose-fitting clothing.

DO Limit your outdoor activity to morning and evening hours.

DO have small, frequent meals.

DO Protect yourself from the sun by wearing a wide-brimmed hat (also keeps you cooler) and sunglasses and by putting on sunscreen of SPF 15 or higher.

DON'T drink too much alcohol.

DON'T rely solely on Electric fans.

DON'T leave the children or pets in the car

DON'T work outside alone - use the buddy system.

DO Check on family, friends and neighbors who do not have air conditioning, who spend much of their time alone or who are more likely to be affected by the heat.

Got Mold?

5/23/2016 (Permalink)

Mold and mildew are fungi that happily and quickly grow anywhere there is moisture. They serve an important purpose in our environment by helping to destroy organic materials such as leaves, thereby enriching the soil. But that same attribute can cause a serious health issue. 

Check for areas in your home where there could be high humidity or water damage, such as a damp basement or crawl space. Mildew and mold can grow on wood products, ceiling tiles, cardboard, carpets, drywall, fabric, foods, and insulation. These growths can begin to develop on a damp surface within 24 and 48 hours and produce spores that travel through the air. They will break down and destroy whatever they're growing on.

If you have any mold concerns regarding your home or business, call SERVPRO at 704-939-1944 to schedule an appointment. 

National Electrical Safety Month

5/16/2016 (Permalink)

According to the National Fire Protection Association, 47,700 home fires in the U.S. are caused by electrical failures or malfunctions each year. These fires can be prevented by following essential home electrical safety tips.

Extension cord safety

  • Don't use extension cords as a substitute for repairing building wiring.
  • Inspect extension cords for broken connectors, damaged insulation and missing hardware before each use.
  • Do not run extension cords through walls, over beams, around corners or through doorways.
  • Only use extension cords approved for the environment and loads expected.
  • Use only surge protected power strips. Inspect the power strips regularly for damage or signs of overloading
  • Consider having additional circuits or outlets added by a qualified electrician so you do not have to use extension cords.
  • Don’t run extension cords under rugs or carpets or in high traffic areas.
  • Keep extension cords away from children and animals.