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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What is mold?

6/6/2018 (Permalink)

Mold is extremely small element that belongs to the family of fungi. It can thrive on almost any surface especially cellulose-based objects. Mold reproduces very quickly, and it can take hold in your home in no time. Once mold takes over, your health and your wallet can be impacted. The sooner you identify and remediate, the lesser the impact.

Most people hear the word “mold” and cringe. They don’t realize that molds are a very normal part of our world. Molds are present almost anywhere. Though they may be harmful at times, molds are a big part of the ecological balance in the environment, as they play a major role in breaking down organic substances. In fact, molds are the original recyclers.

It is only when certain types of molds get into our homes that issues arise. Though there are thousands of different mold types, only certain kinds are harmful for humans. Health issues range from recurring allergies to severe reactions.

Molds require moisture to grow. There are many different types of moisture sources in our homes, and all of them can produce mold if they persist. From floods to roof leaks, moisture can come from almost anywhere. According to some recent studies, approximately 50 percent of homes have unknown moisture problems. And as we all know, molds thrive best in moist places. While we may notice moisture on our walls or in our bathrooms because we frequently visit these areas, mold can often hide in the areas of our homes we don’t frequently visit such as basements, attics, and behind furniture.

Top Tips for Getting Ready for a Storm/ After a Storm

6/6/2018 (Permalink)

Storm Damage Top Tips for Getting Ready for a Storm/ After a Storm SERVPRO North Cabarrus County & China Grove. 704-939-1944

Top Tips for Getting Ready for a Storm

  • Remove debris from outside and ensure that any loose items are secured or stored inside.
  • Ensure all windows and doors are shut, and locked where possible.
  • Secure your vehicles in a garage (if possible), but at the very least park them away from any objects including trees that may fall and damage it.
  • Organise where your family and any pets will be during the expected storm time, to ensure everyone is safe.
  • Storms can result in power cuts, so make a storm kit which includes torches, necessary medication, food, water and blankets etc.

Tips for After a Storm

Depending on the severity of the winds, the post-storm clean-up can vary from small repairs to much bigger ones.

  • Avoid standing near walls, buildings and trees that may be prone to collapse following the storm.
  • Be aware of any loose electrical wires and cables that may have been damaged. Leave these for a professional to fix.
  • Contact your insurance company immediately if you think you need to make a claim.

Whether the forecast for storms later this week turns out to be accurate or not, it’s good practice to prepare your premises in advance. This includes making sure that you have the contact details for those you can contact in an emergency, such as electricians, plumbers, roofers, your insurer’s claim helpline and your local SERVPRO North Cabarrus County & China Grove. 704-939-1944

 

Commercial Services

6/6/2018 (Permalink)

SERVPRO of North Cabarrus County & China Grove is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of  North Cabarrus County & China Grove has the training and expertise to help make it “Like it never even happened.”

  •  Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Have Questions? Call North Cabarrus County & China Grove today.  704-939-1944.

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week.

Air Ducts and HVAC Cleaning

6/6/2018 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of North Cabarrus County & China Grove Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

 However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, 704-939-1944!

Fire Fighters are Heroes

6/6/2018 (Permalink)

Fire Damage Fire Fighters are Heroes SERVPRO of North Cabarrus County & China Grove would like to say THANK YOU to our Firefighters.

Firefighters Are Heroes Because They Run Towards the Danger

When there are fires and explosions, most people flee and run in the opposite direction. Firefighters, however, run towards them. When disaster strikes, firefighters are one of the first officials to reach the scene. Even in medical emergencies, firefighters are responding to the call.

Firefighters are courageous. They know that there’s a chance that things might not go their way. Yet, they push through and do it anyway. General Norman Schwarzkopf once said, “True courage is being afraid, and going ahead and doing your job anyhow, that’s what courage is.”

Firefighters Are Heroes Because They Never Give Up

On average, firefighters will work 10, 24-hour shifts per month.

Firefighters also don’t get holidays off. When you’re curled up around the tree waiting for Santa, servicemen and women are out there keeping you safe. While your family is enjoying the fireworks this week, firefighters are on patrol. Besides running the shows, firefighters ensure that all safety regulations are in check to ensure that no one gets hurt.

Firefighters Are Heroes Because They’re Also Scientists

Not every fire starts with a match. In some cases, fires start when certain chemicals collide or when an electrical wire gets too hot. There a six known classes of fires. Some include gases, liquids, metals, and oils. Each one requires a different approach and it’s up to the firefighters to decipher which type of fire they’re dealing with.

After subduing the flames, firefighters are tasked with finding the cause. They discover the starting point of a fire by using their knowledge of fire and deductive skills. They use their scientific knowledge of chemistry, physics, and engineering to deduct where and when a fire started. Besides pinpointing the origin, firefighters can also determine if a fire was accident or arson.

Firefighters Are Heroes Because They Inspire Others

Think about all the little boys and girls on Halloween strutting around town in plastic red firefighter hats. Even when you were young, there was always one classmate or friend who wanted to be a firefighter when they grew up. Firefighters are inspirational. Every day they face new dangers and every day they find ways to fix them.

It takes a special kind of person to become a firefighter. They throw themselves out of windows, run through burning buildings and cut people out of cars. Firefighters see and experience things that affect them both mentally and physically. Despite this, they continue to do what they do.

Firefighters Are Heroes Because They Do More than Fight Fires

Being a firefighters means more than just battling blazes. Firefighters save people. Whether you’re hurt, stuck in a car, or stuck in a building, firefighters are there to help. They answer in catastrophes and car accidents. They even act as emergency medical technicians in some situations. Firefighters care for the sick and injured. They rescue pets, pull animals out of trees.

Firefighters also work to prevent future fires from happening. They install fire alarms, create fire regulations, and teach children fire safety. Firefighters work tirelessly to ensure that their community is taken care of. Because being a firefighter isn’t about the glory or the money, it’s about how many lives you can change.

We are so grateful for our firefighter partners who work tirelessly to make a difference in their communities.

SUMMER SAFETY TIPS

6/5/2018 (Permalink)

Fire Damage  SUMMER SAFETY TIPS Summer is here

The summer season is a time to make memories and enjoy the great outdoors.  Below you will find tips, provided by the National Fire Protection Association.

  • When using a charcoal grill, only use starter fluids designed for grills; do not add fluid after coals have been lit.
  • When using a gas grill, ensure the hose connection is tight; check hoses for leaks.  Apply soapy water to the hoses to easily identify possible leaks.
  • When camping, always use a flame retardant tent and set up camp away from the campfire.  Use flashlights or battery- powered lanterns inside the tent, NOT liquid- filled heaters or lanterns.
  • Always build a campfire down wind from the tent area. Clear vegetation and dig a pit before building a fire.  Always extinguish the fire before going to sleep or leaving the campsite.  To extinguish a campfire, cove with dirt or pour water over the fire.
  • Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling to freshen a campfire.

SERVPRO wishes you a happy and safe summer.

National Electrical Safety Month

5/31/2018 (Permalink)

According to the National Fire Protection Association, 47,700 home fires in the U.S. are caused by electrical failures or malfunctions each year. These fires can be prevented by following essential home electrical safety tips.

Extension cord safety

  • Don't use extension cords as a substitute for repairing building wiring.
  • Inspect extension cords for broken connectors, damaged insulation and missing hardware before each use.
  • Do not run extension cords through walls, over beams, around corners or through doorways.
  • Only use extension cords approved for the environment and loads expected.
  • Use only surge protected power strips. Inspect the power strips regularly for damage or signs of overloading
  • Consider having additional circuits or outlets added by a qualified electrician so you do not have to use extension cords.
  • Don’t run extension cords under rugs or carpets or in high traffic areas.
  • Keep extension cords away from children and animals.

It's The Water You Don't See

5/30/2018 (Permalink)

Did you know that there's no such thing as a small disaster? At any time, a small leak could turn into a big claim because the unseen water can soak through carpet, pooling on the sub floors possibly causing structural damage. Water hidden behind walls, cabinets or under flooring can pool causing moisture that could pose greater health risks to your home and family later on. The faster the water is removed, the less chance of serious damage and potential hazards.  It only takes a couple of inches of water to cause significant harm.

If water damage occurs, call us immediately to begin the mitigation process.  Time is of the essence! We have the equipment and expertise to walk you through your disaster. Our trained professionals are standing by.  Call Us Today  704-939-1944 

Are you Prepared for a power outage?

5/30/2018 (Permalink)

You may need to survive on your own after an emergency. This means having your own food, water and other supplies in sufficient quantity to last for at least 72 hours. Local officials and relief workers will be on the scene after a disaster but they cannot reach everyone immediately. You could get help in hours or it might take days. Depending on the nature of the disaster road conditions may prevent help from arriving in a timely manner. 

Additionally, basic services such as electricity, gas, water, sewage treatment and telephones may be cut off for days or even a week, or longer. Your supplies kit should contain items to help you manage during these outages.  If the power goes out keep your pipes from freezing by shutting off the valve that allows water to come into your home. Then, open any drain valves and all faucets and let them run until the pipes are empty (it's helpful to identify these valves in advance). Next, flush all toilets and pour denatured alcohol into toilets and sinks to prevent water in the traps from freezing. Do NOT use automotive antifreeze in case there's trouble with your water system; you don't want the antifreeze to contaminate your drinking water. You may, however, use nontoxic antifreeze that's made for winterizing motor homes.

Be prepared for a power outage by keeping necessary items centrally located in your home. Take the time to ensure that everyone in your family is aware of the "kit." Periodically check your kit to see that batteries operate properly. The following is a list of items that are suggested to keep on hand:

1.     Flashlights for each family member

2.     Battery-operated radio and clock

3.     Extra batteries

4.     Containers of bottled water

5.     Canned, freeze-dried or dehydrated food, powdered milk, baby supplies for infants

6.     Non-electric can opener

7.     List of important phone numbers

8.     First-aid kit

Following a disaster, there may be power outages that could last for several days. Stock canned foods, dry mixes and other staples that do not require refrigeration, cooking, water or special preparation. Be sure to include a manual can opener and eating utensils. The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

•Store at least a three-day supply of non-perishable food.

•Choose foods your family will eat.

•Remember any special dietary needs.

•Avoid foods that will make you thirsty.

•Choose salt-free crackers, whole grain cereals and canned foods with high liquid content.

•Ready-to-eat canned meats, fruits, vegetables and a can opener

•Protein or fruit bars

•Dry cereal or granola

•Peanut butter

•Dried fruit

•Nuts

•Crackers

•Canned juices

•Non-perishable pasteurized milk

•High energy foods

•Vitamins

•Food for infants

•Comfort/stress foods

These and many other helpful tips are available at ready.gov Here is the link to winter tips for before during and after a winter storm http://www.ready.gov/winter-weather When winter weather strikes our area knowing what to do until SERVPRO North Cabarrus County & China Grove  arrives will make a difference.  Call us directly at 704-939-1944

Got Mold ? Better Call SERVPRO North Cabarrus County & China Grove

5/30/2018 (Permalink)

Mold Remediation Got Mold ? Better Call SERVPRO North Cabarrus County & China Grove Mold thrives under the right conditions

Mold remediation is one of our primary areas of expertise here at SERVPRO of North Cabarrus County & China Grove

We have the training and experience to contain the infestation, scrub health-threatening spores out of the air, remove the contaminated materials, and help prevent future microbial growth.

A Moldy Situation

Imagine you were cleaning out a storage closet at work, and you found mold growing on the back wall. Maybe an ice dam supplied the water that created an ideal situation for microbes to grow in this closet. Once you identified and resolved the source of the leak, you would still want to contact a professional to mitigate the mold and ensure healthy air for your employees and customers to breathe.

Containing the Infestation

When SERVPRO® franchise professionals begin a mold job, our first concern is to contain the mold infestation. The mold you can see is only a small part of the danger posed to building occupants. Mold reproduces by releasing invisible spores into the air. These spores pose the real hazard for those who breathe the air in the infested building. Therefore, we begin by preventing air from the contaminated area traveling to other parts of the building.

Scrubbing Mold Out of the Air

Each job is unique in its challenges and solutions. However, in most cases, a SERVPRO® mold mitigation team will set up a containment barrier and create a negative air situation inside the infested area--essentially a vacuum that ensures air only flows into and not out of the contained area while the air scrubbers filter the spores and other contaminants from the air.

Removing Contaminated Materials

Organic materials like drywall, carpeting, and ceiling tiles must be removed and discarded once they become contaminated with mold. This is why we encourage people to contact us immediately after a water loss to dry all the materials before microbial growth begins. Blowing a fan across moldy materials hoping to dry them and save them spreads mold spores in the air and increases the health risk to building occupants.  

Inhibiting Future Growth

SERVPRO® franchise professionals can never promise to prevent all future mold growth. Mold spores are everywhere in the atmosphere, and they take root and thrive whenever they find the perfect mix of moisture, food (organic materials) and temperature. However, our team does have several products that discourage microbial growth. Once your moldy materials have been removed and the air has been scrubbed to reduce the concentration of spores, we can apply one of these anti-microbial agents to help protect your building’s structural elements.

Call SERVPRO® for Mold ASAP

When you see mold, remember you cannot see the biggest threat that mold presents. Contact 

SERVPRO North Cabarrus County & China Grove.

OUR mold remediation team at  704-939-1944 for a free estimate and good advice about protecting yourself and other building occupants until the mold is removed and the air is clean again. 

5 Common Causes of Water damage

5/30/2018 (Permalink)

Water Damage 5 Common Causes of Water damage 5 Common Causes of Water Damage

Rain isn't the main cause of water damage in homes and other buildings. Get to know some of the common causes of water damage so that you can do what you can to prevent it from happening on your property. 

  1. Broken Pipes – A broken pipe can do a lot of damage to your home in just a short amount of time. Before you know it, gallons short amount of time. Before you know of water could be spewing through your home. Pay close attention to any leaks, drips, and signs of deterioration. Have a plumber come out to your house for regular maintenance, and if there ever is a broken pipe, you can always turn the water off before the plumber arrives in order to avoid further damage.
  2. Pinhole Leaks – common if a home has copper plumbing, a pinhole leak is a puncture of a copper pipe due to corrosion. If your home has a copper water system, check your pipes for signs of corrosion often.
  3. Old/Faulty Appliances – If your fridge or washing machines aren’t maintained well, or have gotten too old, they could start to leak and create a significant amount of water damage in your home. It’s especially important to keep an eye on the appliances in your kitchen, as water damage caused by your fridge or dish washer can affect not just your floor, but your cabinets as well. Often times, leaks that go undetected for some time will cause significant water damage behind cabinets, which in turn can lead to mold if the problem goes unnoticed for an extended period.
  4. Roof Leaks – We don’t typically see much rain here in Southern California, but when we do, a lot of homeowners tend to suffer water damage due to roof leaks. Check your roofs frequently and take care of any maintenance or repairs while the weather is still sunny. That way you won’t have to worry about your home flooding next time a storm hits.
  5. Accidents – Sometimes luck just isn’t on your side and one tiny mistake can lead to a big problem. A clogged toilet or too much soap in the dishwasher or washing machine can have water coming across your bathroom, kitchen, or laundry room. These parts of the home are generally better equipped than the rest of the house to handle a larger spill, but water moves fast and could potentially cause damage to the walls, ceiling, or other rooms in the home. If an accident ever does occur that you think calls for a professional, call SERVPRO of North Cabarrus County & China Grove 704-939-1944 and we’ll make it"Like it never even happened."

Spring Cleaning

5/30/2018 (Permalink)

Cleaning Spring Cleaning Spring Cleaning

It's that time of year again!

The sun is out and it's time for spring cleaning! Make your life a little easier this year and consider calling SERVPRO of North Cabarrus County & China Grove to help ease the burden. 

How can SERVPRO help?

You know SERVPRO of North Cabarrus County & China Grove as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can make a dirty home as good as new.

Carpet & Upholstery Cleaning

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.  Life Happens, and homes get dirty. SERVPRO of North Cabarrus County & China Grove  has the industry experience and expertise to provide a deeper clean than your basic home cleaning service. 

We're here to make things easier for you.

Need cleaning services?

Give us a call today! - 704-939-1944

Water Damage Emergency Tips

5/30/2018 (Permalink)

What you can do until help arrives?

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A Water Damage Emergency? 
Call  
North Cabarrus County & China Grove.  704-939-1944.  Our SERVPRO Professional team is nearby and ready to serve you.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

When the UNEXPECTED happens SERVPRO North Cabarrus County & China Grove is here to make it as if it NEVER HAPPENED! 

For immediate service SERVPRO of North Cabarrus County & China Grove.

5/30/2018 (Permalink)

SERVPRO of North Cabarrus County & China Grove provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Rowan County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 704-939-1944

Residential Services

Whether your North Cabarrus County or China Grove home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

What Are the Causes of Mildew Odor and Mold Growth At Residential or Commercial Properties?

5/30/2018 (Permalink)

What Are the Causes of Mildew Odor and Mold Growth At Residential or Commercial Properties?

When someone has commercial mold damage or mold in her home, she must hire a professional mitigation company to remove the dangerous contamination. Without the right type of remediation, mold will continue to spread in a building, creating poor air quality while damaging building materials such as drywall, hardwood floors and carpeting. If a property manager has mold in a commercial building, then he must remove the contamination to conform to local safety regulations in order to keep a business open. Mold damage occurs for several reasons, including:

• Small water leaks from malfunctioning toilets
• Water pipes that burst during inclement weather
• Roofs that leak due to degradation or heavy rainstorms
• High humidity levels and poor air circulation in a building
• Flooding conditions from overflowing rivers or lakes
• Sewage overflows from damaged sewer lines

What Are the Typical Signs of Having Mold Damage In a Business or Home?

There are several signs of having mold in a home or having commercial mold damage that include:

• A smelly odor that might emanate from the ventilation system of a building
• Visible signs of slimy or fuzzy mold growth on a building’s materials
• Water stains and discolorations on walls, ceiling, baseboards or other surfaces
• Mildew odor in a basement or attic
• Rotting and decomposing building materials

Use the Proper Deodorization Methods To Eliminate Mildew Odor

Mold is a fungus that can grow on the inside or outside of a building. A mold fungus can be harmless or dangerous, depending on its type. Some types of mold growth will create a smelly odor that permeates a building, and if someone has a business, then her clients or customers will complain about the smell. Amateur deodorization methods for the smelly odor from mildew will only eliminate the problem for a short amount of time. The only way to eliminate the problems caused by mold completely is by contacting a highly trained mitigation expert.

Home or Commercial Mold Damage Remediation Requires Using Specialized Cleansers

When a property owner has a toxic fungus in a building, he needs to hire a professional mold removal company right away. The mold removal technicians hired by a property owner should have specialized mitigation equipment such as scrubbing machines and cleansers instead of household products that will make the fungus more resistant. With the right mold damage remediation methods, technicians can eliminate the mold in a home along with the smelly odor from mildew.

Effective Mold Damage Mitigation Includes Sanitizing Vents and Climate-control Equipment

An important aspect of mold removal services from knowledgeable technicians is that they can determine why there is commercial mold damage or mold in a home. A full-service remediation mold damage company has technicians who can inspect a building to determine why it has mildew odor that requires frequent deodorization and mold removal services. Effective mold removal requires tearing away contaminated materials before proper disposal of the items to prevent additional contamination. For the best deodorization in a building, a property owner must make sure that the mold damage technicians use suctioning equipment to sanitize a building’s climate-control and ventilation devices.

How to Prevent New Mold Growth Inside a Business or Home

After the mold is removed from a building, it is imperative to prevent new growth or smelly odors with a variety of steps. A property owner should identify and correct the problem areas in her residential or commercial structure to reduce water leaks or humidity. It is important to dry all of the damp areas in a building immediately along with keeping these spaces dry in the future. Great ways to prevent new mold in a home or business is by increasing a building’s air circulation. In addition, a property owner can replace the damaged materials in a building with mold-resistant products such as specialized drywall or insulation. For more information on mold removal and remediation contact 

SERVPRO of North Cabarrus County & China Grove

704-939-1944

When Storms or Floods hit, SERVPRO of North Cabarrus County & China Grove is ready!

5/29/2018 (Permalink)

Storm Damage When Storms or Floods hit, SERVPRO of North Cabarrus County & China Grove is ready! Highly trained Professionals are Here to Help!

Storms and floods inflicting damage to your home or business?  SERVPRO of North Cabarrus County & China Grove is here to help! We have the ability to scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel.  OUR professional team is Ready when the unexpected happens.

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Our staff is highly trained in property damage restoration and we are IICRC Certified. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Storm or Flood Damage? Call Us Today

704-939-1944

SERVPRO of North Cabarrus County & China Grove is ready when the unexpected happens. 

Have you ever wondered how Ozone Removal Works?

5/29/2018 (Permalink)

A common question people have about using ozone is exactly how an ozone machine is able to remove odors from houses and/or businesses.  Basically, ozone removes odor by destroying the molecules, bacteria, and spores that cause unpleasant smells.

 Ozone (O3) is a highly reactive molecule that is very quick to chemically react with particles it comes into contact with.  Ozone is able to penetrate into air, walls, ceilings, ductwork, carpet fibers, gaps between floorboards, and cracks in walls areas thereby destroying odors that it finds there by breaking down odor-causing molecules in any area where air is allowed to flow. The extra oxygen atom in the ozone attaches itself to other molecules, chemically changing their structure to create non-offensive molecules – eliminating the smell.

Do you know the diffence between a Tornado Watch and a Tornado Warning?

5/29/2018 (Permalink)

Storm Damage Do you know the diffence between a Tornado Watch and a Tornado Warning? Take shelter if a tornado warning is issued!!!

A Tornado WATCH is issued by the NOAA Storm Prediction Center meteorologists who watch the weather 24/7 across the entire U.S. for weather conditions that are favorable for tornadoes. A watch can cover parts of a state or several states.  

     A Tornado WARNING is issued by your local NOAA National Weather Service Forecast Office meteorologists who watch the weather 24/7 over a designated area. This means a tornado has been reported by spotters or indicated by radar and there is a serious threat to life and property to those in the path of the tornado. ACT now to find safe shelter! A warning can cover parts of counties or several counties in the path of danger.

Knowing the difference between the two can prepare individuals for the necessary steps to take when considering the threat of severe weather.

Take shelter if a tornado warning is issued!!!

Winter Weather & Frozen Pipes

2/9/2018 (Permalink)

Water Damage Winter Weather & Frozen Pipes Winter Weather

Winter weather can wreak all kinds of hazards to your Kannapolis or Concord home or business.  Frozen pipes exposed to cold weather can burst and cause considerable damage to your property if not addressed quickly.  Some ways to help prevent frozen pipes include:

  • Opening cabinets door to allow warm air in
  • Leaving a small drip from your faucets
  • Disconnecting outside hoses from your house
  • Draining water from sprinkler lines
How to Thaw Frozen Pipes According to the American Red Cross
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

If winter weather does cause damage to your property, call SERVPRO of North Cabarrus County & China Grove to begin mitigation immediately to limit further damage.  

Faster to your Water Damage Event

9/25/2017 (Permalink)

Water Damage Faster to your Water Damage Event Need Emergency Service? Call Us 24/7 – 704-939-1944

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of North Cabarrus County & China Grove provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of North Cabarrus County & China Grove arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 704-939-1944

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of North Cabarrus County & China Grove specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Residents: Follow These Mold Safety Tips If You Suspect Mold

9/25/2017 (Permalink)

Mold Remediation Residents:  Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of North Cabarrus County & China Grove for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of North Cabarrus County & China Grove specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 704-939-1944

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.

6/13/2017 (Permalink)

Fire Damage Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home. Restaurant Fire

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of North Cabarrus County & China Grove will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today
– 704-939-1944

24 Hour Emergency Water Damage Cleanup

3/10/2017 (Permalink)

Water Damage 24 Hour Emergency Water Damage Cleanup Flooded church Hallway

SERVPRO of North Cabarrus County & China Grove is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and the cost to clean it up.

We Answer the Phone Ready to Help
Call Today  704-939-1944

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Cabarrus County & China Grove has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event, so our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property and make it "Like it never even happened."

Do you know what the IICRC represents?

11/16/2016 (Permalink)

SERVPRO of North Cabarrus County & China Grove is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of North Cabarrus County & China Grove

SERVPRO of North Cabarrus County & China Grove specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

It's The Water You Don't See

10/14/2016 (Permalink)

Water Damage It's The Water You Don't See Water Damage Timeline

Did you know that there's no such thing as a small disaster? At any time, a small leak could turn into a big claim because the unseen water can soak through carpet, pooling on the sub floors possibly causing structural damage. Water hidden behind walls, cabinets or under flooring can pool causing moisture that could pose greater health risks to your home and family later on. The faster the water is removed, the less chance of serious damage and potential hazards.  It only takes a couple of inches of water to cause significant harm.

If water damage occurs, call us immediately to begin the mitigation process.  Time is of the essence! We have the equipment and expertise to walk you through your disaster. Our trained professionals are standing by.  

Have you ever wondered how Ozone Removal Works?

8/17/2016 (Permalink)

A common question people have about using ozone is exactly how an ozone machine is able to remove odors from houses and/or businesses.  Basically, ozone removes odor by destroying the molecules, bacteria, and spores that cause unpleasant smells.

 Ozone (O3) is a highly reactive molecule that is very quick to chemically react with particles it comes into contact with.  Ozone is able to penetrate into air, walls, ceilings, ductwork, carpet fibers, gaps between floorboards, and cracks in walls areas thereby destroying odors that it finds there by breaking down odor-causing molecules in any area where air is allowed to flow. The extra oxygen atom in the ozone attaches itself to other molecules, chemically changing their structure to create non-offensive molecules – eliminating the smell.

Do you know the diffence between a Tornado Watch and a Tornado Warning?

7/20/2016 (Permalink)

Storm Damage Do you know the diffence between a Tornado Watch and a Tornado Warning? Take shelter if a tornado warning is issued!!!

A Tornado WATCH is issued by the NOAA Storm Prediction Center meteorologists who watch the weather 24/7 across the entire U.S. for weather conditions that are favorable for tornadoes. A watch can cover parts of a state or several states.  

     A Tornado WARNING is issued by your local NOAA National Weather Service Forecast Office meteorologists who watch the weather 24/7 over a designated area. This means a tornado has been reported by spotters or indicated by radar and there is a serious threat to life and property to those in the path of the tornado. ACT now to find safe shelter! A warning can cover parts of counties or several counties in the path of danger.

Knowing the difference between the two can prepare individuals for the necessary steps to take when considering the threat of severe weather.

When Storms or Floods hit, SERVPRO of North Cabarrus County & China Grove is ready!

6/28/2016 (Permalink)

Storm Damage When Storms or Floods hit, SERVPRO of North Cabarrus County & China Grove is ready! Highly trained Professionals are Here to Help!

Storms and floods inflicting damage to your home or business?  SERVPRO of North Cabarrus County & China Grove is here to help! We have the ability to scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Have Storm or Flood Damage? Call Us Today

704-939-1944

Dos and Don'ts of Heat Safety

6/21/2016 (Permalink)

General Dos and Don'ts of Heat Safety Summer Heat Safety Tips

According to data from the National Weather Service, hot temperatures harm more people—and take more lives—each year than floods, lightning, tornadoes, and hurricanes combined.

For starters, Drink when you're thirsty! Thirst kicks in when you're already around 2 percent dehydrated. On most days, women need about 9 cups of fluids, while men require 13 cups.

DO Wear lightweight, light-colored, loose-fitting clothing.

DO Limit your outdoor activity to morning and evening hours.

DO have small, frequent meals.

DO Protect yourself from the sun by wearing a wide-brimmed hat (also keeps you cooler) and sunglasses and by putting on sunscreen of SPF 15 or higher.

DON'T drink too much alcohol.

DON'T rely solely on Electric fans.

DON'T leave the children or pets in the car

DON'T work outside alone - use the buddy system.

DO Check on family, friends and neighbors who do not have air conditioning, who spend much of their time alone or who are more likely to be affected by the heat.

Got Mold?

5/23/2016 (Permalink)

Mold and mildew are fungi that happily and quickly grow anywhere there is moisture. They serve an important purpose in our environment by helping to destroy organic materials such as leaves, thereby enriching the soil. But that same attribute can cause a serious health issue. 

Check for areas in your home where there could be high humidity or water damage, such as a damp basement or crawl space. Mildew and mold can grow on wood products, ceiling tiles, cardboard, carpets, drywall, fabric, foods, and insulation. These growths can begin to develop on a damp surface within 24 and 48 hours and produce spores that travel through the air. They will break down and destroy whatever they're growing on.

If you have any mold concerns regarding your home or business, call SERVPRO at 704-939-1944 to schedule an appointment. 

National Electrical Safety Month

5/16/2016 (Permalink)

According to the National Fire Protection Association, 47,700 home fires in the U.S. are caused by electrical failures or malfunctions each year. These fires can be prevented by following essential home electrical safety tips.

Extension cord safety

  • Don't use extension cords as a substitute for repairing building wiring.
  • Inspect extension cords for broken connectors, damaged insulation and missing hardware before each use.
  • Do not run extension cords through walls, over beams, around corners or through doorways.
  • Only use extension cords approved for the environment and loads expected.
  • Use only surge protected power strips. Inspect the power strips regularly for damage or signs of overloading
  • Consider having additional circuits or outlets added by a qualified electrician so you do not have to use extension cords.
  • Don’t run extension cords under rugs or carpets or in high traffic areas.
  • Keep extension cords away from children and animals.

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