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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Mold Infestation in China Grove?

6/21/2021 (Permalink)

We mitigate and remediate mold damage in Rowan County.

China Grove Residents Want to Know

SERVPRO® of North Cabarrus County & China Grove has been mitigating and remediating mold infestations for residents and commercial businesses for years and we know that our wet winters and our hot and muggy summers in China Grove create the perfect conditions for mold to grow. Here is some helpful information from our website about mold:

Understanding Mold

  • Mold is present almost everywhere, indoors and outdoors
  • Before mold remediation can begin, any sources of water or moisture must be addressed, or the mold may return
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, on clothes and pets, or air conditioning and heating systems
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water
  • Even higher-than-normal indoor humidity can support mold growth
  • Keep indoor humidity below 45 percent to discourage mold growth

Call Us Today!

Mold can spread quickly to other parts of a structure if it is not mitigated and remediated quickly. When you experience a mold outbreak in your home or commercial business in China Grove, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® Call us today at 704-939-1944. We’ll mitigate and remediate your mold problem, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Faster to Any Size Disaster in Davidson?

6/14/2021 (Permalink)

We respond to property damage emergencies 24-hours a day in Mecklenburg County.

Fast Response Time is Everything

At SERVPRO® of North Cabarrus County & China Grove, we know that our fast response time is critical, as every minute counts when we are responding to a property damage emergency. In many cases, we arrive and work alongside the firefighters and other first responders as they are completing their jobs and leaving the scene.

This is when our job starts. We know that in many situations, immediate action is required to minimize the potential for further loss. For instance, water is especially invasive and will spread quickly and absorb into floors, walls, and furniture. Water damage will also be present in the aftermath of a fire emergency and will require immediate cleanup to prevent additional damage.

Faster Response Time

Property damage emergencies can happen at any time of the day or night. Our emergency response teams have the advanced training, specialized equipment, and experience to mitigate and restore any property damage emergency you may have. In most cases, we can arrive within four hours of your call. We will also help you with the insurance paperwork and process.

Call Us Today!

When your home or business experiences a property damage emergency, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® Call us today at 704-939-1944. We’ll restore your property damage in Davidson, “Like it never even happened.”

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

An infestation of mold is shown growing on a wall.

6/7/2021 (Permalink)

We are trusted leaders in commercial mold mitigation and remediation in Rowan County.

At SERVPRO® of North Cabarrus County & China Grove, we know that mold can spread to other areas of a building or structure fast if it is not mitigated quickly. Because microscopic mold spores are always present in the Earth’s atmosphere, mold can never be completely eradicated, but it can be mitigated and remediated. Here are some mold facts from our website:

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water
  • Before mold remediation can begin, any sources of water or moisture must be addressed, or the mold may return
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth
  • Keep indoor humidity below forty-five percent

Call Us Today!

When your commercial business or home experiences a mold problem, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® Call us today at 704-939-1944. We’ll mitigate and remediate your mold problem in China Grove, “Like it never even happened.”

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Flooded Kitchen in Concord?

6/2/2021 (Permalink)

We mitigate water damage 24-hours a day in Cabarrus County.

Ice Dispenser Disaster in Concord?

When my refrigerator ice dispenser supply line burst and flooded my hardwood floors, I needed to act fast. My insurance adjuster told me to call SERVPRO® of North Cabarrus County & China Grove, and I’m glad I did. They extracted the water and set up industrial-grade air movers and blowers to dry the area completely, and their fast response and mitigation saved my beautiful floors!

According to the Insurance Institute for Business and Home Safety (IBHS), seventy-three percent of losses involving an ice maker were caused by a supply line failure, and ten percent were linked to improper installation of new refrigerators.

Here are some loss prevention and maintenance tips from the IBHS:

  • Proper installation of the ice maker supply line hose is important to avoiding water damage
  • Ensure the valve connection is secure and check for kinks
  • Inspect the hose every six months
  • If kinks are present replace the hose
  • Leave a three-to-four-inch space between the back of the refrigerator and the wall to prevent the hose from crimping
  • When pulling the refrigerator out for cleaning or service, avoid getting the hose caught beneath the wheel
  • Locate the water shut-off valve and inspect it every six months to make sure the water supply will shut off

Call Us Today!

When you have a water damage emergency in Concord SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

High Customer Satisfaction in China Grove?

5/24/2021 (Permalink)

We have happy customers in Rowan County.

Happy Customers in China Grove?

SERVPRO® of North Cabarrus County & China Grove has been responding to property damage emergencies in China Grove for years, and customer satisfaction is key to our success! Here is a customer testimonial from our website:


“Several weeks ago, our basement flooded due to all the rain we had. I found SERVPRO online and called them early that morning. Within a few hours, they were on the job, cleaning the water out of the carpet that was there. Jose and Sam were professional, courteous, and very efficient. They helped move the furniture that needed to be moved. Once the water was removed, they treated the carpet for mold and mildew. As a result, there was NO smell lingering from the wet carpet. They made my life a whole lot easier, and I am grateful for the service they provide. Should I need help again with the basement, I will definitely call SERVPRO for help.” Nancy in China Grove

Call Us Today!

Property damage can happen at any time of the day or night, and our technicians are on-call 24-hours a day to serve you. When you have a property damage emergency in China Grove, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Commercial Building Services in Carolina Mall?

5/17/2021 (Permalink)

We provide a full range of commercial building and restoration services in Cabarrus County.

Faster to Any Size Disaster

When my candy shop in the Carolina Mall was damaged by fire, the fire was put out quickly, but there was collateral damage left from the firefighting efforts and smoke, soot, and debris covered the store. It was a devastating experience, and I knew I had to get back up and running as quickly as possible to recoup my losses.

My insurance adjuster told me to call SERVPRO® of North Cabarrus County & China Grove and I’m glad I did. They arrived quickly and immediately began the cleanup and restoration process. I was amazed at how quickly and efficiently they worked. They cleaned the soot and removed the smoke odor from every ceiling, wall, and floor. They also were able to rebuild the damage in the utility room where the fire started. Within days I was operational again, and now you would never know there had been a fire in my store!

Call Us Today!

When your commercial business requires building and restoration services, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® We have a team of highly trained restoration technicians ready to assist you 24-hours a day in the Carolina Mall. Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Propane Grilling Fire in China Grove?

5/11/2021 (Permalink)

We respond to fire damage emergencies 24-hours a day in Rowan County.

Propane Grill Safety

It’s getting warmer outside and that means grilling season is upon us. SERVPRO® of North Cabarrus County & China Grove responds to fire damage emergencies throughout the year in China Grove, and offer these tips on how to tell if you have a gas tank hose leak from the NFPA:

  • Check the gas tank hose for leaks before using it for the first time each year
    • Apply a light soap and water solution to the hose
    • A propane leak will release bubbles
    • If your grill has a gas leak, by smell or the soapy bubble test, and there is no flame, turn off both the gas tank and the grill
    • If the leak stops, get the grill serviced by a professional before using it again
    • If the leak does not stop, call the fire department
    • If you smell gas while cooking, immediately get away from the grill and call the fire department
    • Do not move the grill
    • If the flame goes out, turn the grill and gas off and wait at least 5 minutes before re-lighting it

Call Us Today!

When you require fire damage restoration services, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® We have a team of highly trained restoration technicians ready to assist you 24-hours a day in China Grove. Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Water-damaged belongings in Kannapolis?

5/3/2021 (Permalink)

We provide contents restoration services in Rowan County.

Kannapolis Residents Need to Know.

Did you know that SERVPRO® of North Cabarrus County & China Grove specializes in restoring contents damaged by water? We offer a full range of cleaning and restoration services to restore your belongings and precious keepsakes. We pretest everything we clean to determine if the item is salvageable and to determine the best cleaning method. Here are some tips for protecting your possessions from water damage from the Insurance Information Institute:

Protect your possessions

  • Store off-season and other bulk belongings in waterproof bins, especially in areas where there are plumbing pipes or that are prone to dampness, such as basements and attics
  • Never store valuables or memorabilia where there is a risk of destruction from water. Water and damp also bring with it the threat of mold damage.
  • Keep belongings stored on shelving off the floor in basements. In case of water seepage or sewer backup, they're less likely to get damaged.

Call Us Today!

When you require water damage mitigation services, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® We have a team of highly trained restoration technicians ready to assist you 24-hours a day in Kannapolis. Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Crime Scene Cleanup in China Grove?

4/26/2021 (Permalink)

We provide crime scene cleanup services in Rowan County.

When I came into the office to drip off some files on Sunday afternoon there was broken glass and debris strewn all over the floor. It was a shocking and unsettling experience. I contacted the China Grove Police Department and my insurance adjuster right away. After my office was processed as a crime scene, I was left with a huge mess. My insurance adjuster referred me to SERVPRO® of North Cabarrus County & China Grove, and I’m glad he did. They sent a team in and they were able to clean, disinfect, and deodorize the office in time for work to being on Monday!

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Crime Scene Investigation Cleanup and Bloodborne Pathogen Removal

Crime scene processing can leave behind fingerprint powder and evidence-gathering chemicals and tear gas and pepper spray residues. When required, we remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death.

Call Us Today!

When you require crime scene cleanup and restoration services, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® We have a team of highly trained restoration technicians ready to assist you 24-hours a day in China Grove. Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Commercial Fire Damage in Kannapolis?

4/19/2021 (Permalink)

We restore commercial fire damage in North Cabarrus County.

First comes smoke.

The fire spread through the warehouse quickly. Fortunately, no one was injured and the firefighters from the Kannapolis Fire Department Station 1 arrived quickly and extinguished the fire before it could spread to the rest of the buildings. The fire was contained to a small section of the warehouse, but soot and smoke were pervasive throughout the building.

At SERVPRO® of North Cabarrus County & China Grove, we have been responding to commercial damage emergencies  for years and understand the importance of quickly mitigating fire damage. Once the firefighters leave, we are often the next team to respond. Our customers are left to deal with the water damage from the firefighting efforts, and the cleanup and restoration of the fire-damaged areas. Our restoration technicians are required to undergo continuing education and training to stay current with new technological advancements and industry best practices.

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

We work to restore your business to preloss condition quickly and efficiently and minimize the disruption to your customers and employees whenever possible.

Call Us Today!

When your commercial business has a fire damage emergency, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® We have a team of highly trained restoration technicians ready to assist you 24-hours a day in North Cabarrus County. Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Severe Weather in China Grove?

4/14/2021 (Permalink)

We restore storm damage in Rowan County.

Thunderstorm Safety Tips for China Grove

Did you know that lighting is a leading cause of injury and death? At SERVPRO® of North Cabarrus County & China Grove, we respond to storm damage emergencies throughout the year. Thunderstorms can cause hail, high winds, lightning, and tornadoes, and all of these severe weather events can cause structural damage at any time. Here are some safety tips from the Federal Emergency Management Agency to help you stay safe in your home during a thunderstorm:

  • When thunder roars, go indoors. A sturdy building is the safest place to be during a thunderstorm
  • Pay attention to weather reports and warnings of thunderstorms. Be ready to change plans, if necessary, to be near shelter
  • When you receive a thunderstorm warning or hear thunder, go inside immediately
  • If indoors, avoid running water or using landline phones. Electricity can travel through plumbing and phone lines
  • Protect your property. Unplug appliances and other electric devices

Call Us Today!

When your home has a storm damage emergency, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® We have a team of highly trained storm restoration technicians ready to assist you 24-hours a day in China Grove. Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Supply Hose Failure in South Rowan?

4/6/2021 (Permalink)

We are the trusted water damage restoration specialists in Cabarrus County!

Monthly Inspections May Prevent Water Damage in South Rowan

At SERVPRO® of North Cabarrus County & China Grove, we’ve responded to many water damage emergencies in South Rowan over the years, and washing machine supply hose failure is a common cause of water damage. The Institute for Business and Home Safety suggests conducting monthly inspections of washing machine supply hoses to prevent water damage:

  • Look for signs the supply hose may be ready to fail—blisters in the hose, worn tubing, stress cracks, or a loose connection.
  • Replace the supply hose with a reinforced steel braided hose if it shows any sign of wear.
  • Tighten the connection if it feels loose. The most common site of failure is near the connection where the hose bends.
  • Replace supply hoses every five years, even if there is no obvious deterioration or wear. Some signs of deterioration may occur from the inside out and may not be visible until it is too late. When replacing washing machine supply hoses, always choose a reinforced steel braided hose over the traditional un-reinforced rubber hose. These hoses will last longer and are far less likely to result in a catastrophic water loss.

Call Us Today!

When your home has a water damage emergency, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® We have a team of highly trained water restoration technicians ready to assist you 24-hours a day in South Rowan. Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Mold Mitigation and Remediation in Kannapolis?

3/24/2021 (Permalink)

We mitigate and remediate mold in Cabarrus County!

Discovering a mold infestation in your home or place of business can be scary. Mold spores are always present in the Earth’s atmosphere, and these microscopic spores are just waiting for the optimum, moist, and warm conditions to grow. SERVPRO® of North Cabarrus County & China Grove has been mitigating and remediating mold infestations for years in Cabarrus County and Kannapolis. Here are some customer testimonials:


“Last spring, I hired Whitney to remediate the mold in the crawlspace of one of my listings. He was always responsive, his employees were professional and prompt, and the job was finished on time with complete satisfaction of the homeowner. Two additional clients with moisture issues have also hired SERVPRO. The work was done on time and in both cases, the homeowners were extremely pleased with the results.” Peggy Jones, Realtor


“I had a very bad mold issue in my home and had SERVPRO of North Cabarrus County and China come in to look at it. Russ and his team came over in a timely manner and took care of the problem. I would recommend this company to anyone with mold issues!” Elizabeth

Call Us Today!

When your home or business needs help mitigating and remediating mold, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® We have a team of highly trained and certified mold remediation technicians ready to assist you 24-hours a day in Kannapolis. Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Polar Vortex Bringing Above Average Temperatures to Concord?

3/15/2021 (Permalink)

We respond to storm damage emergencies 24-hours a day in Concord.

Strong March Polar Vortex?

The National Oceanic and Atmospheric Administration (NOAA) describes polar vortexes as a low-pressure area, a wide expanse of swirling cold air, that is parked in polar regions. During the winter, the polar vortex at the North Pole expands, sending cold air southward. According to the NOAA, there will be a strong polar vortex this March that will bring higher than average temperatures to North Carolina and most of the United States.

March is one of the wettest months in North Carolina, bringing an average of 4.1 inches of rain each year. SERVPRO of North Cabarrus County & China Grove responds to storm damage emergencies throughout the year in Rockwell, and we offer 24-hour emergency service because we know that every minute counts when dealing with storm damage, and fast response and mitigation often minimizes the extent and cost of the repair.

Disaster Recovery Teams

When major storms and disasters hit, we can access a network of over 1700 franchises nationwide to respond to catastrophic storms and events. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Call Us Today!

SERVPRO of North Cabarrus County & China Grove has a team of highly trained fire restoration technicians ready to assist you 24-hours a day in Salisbury. Call us today at 704-925-1019. 

SERVPRO of North Cabarrus County & China Grove is Independently Owned and Operated.

Why SERVPRO of North Cabarrus County & China Grove

3/14/2021 (Permalink)

In a crisis, you usually only get one shot at doing things right. Things are moving fast and happening suddenly and the choices we make can’t be second-guessed while the catastrophe is in full swing. That being said, choosing your cleanup and restoration company is something that you only want to do once so feel free to ask SERVPRO of North Cabarrus County & China Grove a few questions before you hire us! Consider these:

  • First—Am I going to have to worry about a job half done? When you leave, will I have to hire someone else to finish the job? The answer is no because we want you to have enough confidence to tell your friends/ business associates about us.  We want you to be satisfied so we promise to be thorough. 
  • Second—If you run into difficulty, do you have the resources to push through and get it done? At SERVPRO of (Franchise), we absolutely do. Because we’re nationwide, we have access to the know-how, the materials, and the technology of over 1,700 franchises across the USA. 
  • Third—When you leave, will you have done the best job you know how to do? The answer to that is yes. The main reason? Because we care.

So if you’re wondering who to call in the heat of the moment, let us be your choice. We won’t let you down. By the time we are done, the damage will look "Like it never even happened."

SERVPRO of North Cabarrus County & China Grove is Independently Owned and Operated.

Beware of Flash Flooding in Gold Hill

3/13/2021 (Permalink)

Flooding in a structure can occur through natural channels such as flash flooding or through the accumulation of water over a period of time from water line leaks/ruptures. Attacking this problem without professional help can become tedious and possibly dangerous in Gold Hill. When your home and/or business are affected by water damage, it is critical to act immediately to minimize cost and inconvenience. SERVPRO of North Cabarrus County & China Grove has trained professionals who are quick to respond and apply the latest equipment and techniques to make the removal of water and the restoration of your property as organized and pain-free as possible. The drying process is timed and documented to ensure the job is done quickly and completely. Our hope is that we can make the entire unwanted experience “Like it never even happened,” and that we can continue to be your cleanup and restoration specialists in the future.

Together We Restore your Home in Gold Hill

3/13/2021 (Permalink)

Together we get it done.

Life is full of mishaps and otherwise unwanted stress creators such as storms. Did you know that wind can reach speeds of up to 60 mph in severe cases?  This kind of wind in your Gold Hill home or business can cause several different kinds of damage, as well as leave areas of the structure vulnerable to rain and other water crisis such as broken pipes. SERVPRO of North Cabarrus County & China Grove can work together with you to lower chances for incurring injury and/or cost due to storm damage.

Your part.

Preparedness is a necessary tool in your efforts to protect your home in Gold Hill.

It’s your house; so not only do you have a vested interest in lowering risks to your home and family; but that same preparedness creates a more stress-free environment. 

Be prepared for the worst when times are the best. Don’t wait until the wind is moving at speeds of forty mph outside before you start making calls and buying batteries. Do these things early on when there are no clouds in the sky.

Our part.

SERVPRO of North Cabarrus County & China Grove promises to answer when you call. We promise that the person fielding your call will understand not only the proper responses to your cleanup and restoration questions but they will understand your vulnerable and stressful position as the owner/insurance adjuster.  We will use that understanding to make you as comfortable with what’s happening as possible. We will send the correct people, and the proper equipment to meet whatever needs have been created by the unfortunate event(s).

SERVPRO of North Cabarrus County & China Grove is independently owned and operated. 

Fire Safety in Gold Hill?

3/10/2021 (Permalink)

We mitigate fire damage 24-hours a day in Gold Hill.

Situational Awareness in Salisbury

While attending a company picnic at a large park, I heard a faraway “sparking sound,” and now and then would get a whiff of something burning. I followed my ears and nose and discovered a transformer on a large utility pole was throwing sparks and burning leaves on a tree next to the transformer. I called the fire department and the power company and made a report. Evidently, some new transformers were faulty and had to be replaced. Who knows how many fires could have broken out if the damaged transformers were not replaced?  

SERVPRO of North Cabarrus County & China Grove has been helping Salisbury residents mitigate fire damage for years. In many cases, situational awareness and quick action can save lives and prevent fire damage. Here are some tips from the National Fire Protection Association to help you stay safe during an emergency in a public building:

  • React immediately. If an alarm sounds, you see smoke or fire, or some other unusual disturbance, immediately exit the building in an orderly fashion.
  • Get out, stay out! Once you have escaped, stay out. Under no circumstances should you ever go back into a burning building. Let trained firefighters conduct rescue operations.

Call Us Today!

SERVPRO of North Cabarrus County & China Grove has a team of highly trained fire restoration technicians ready to assist you 24-hours a day in Salisbury. 

SERVPRO of North Cabarrus County & China Grove is Independently Owned and Operated.

OSHA Guidelines for Fire Extinguisher Usage in China Grove

3/8/2021 (Permalink)

SERVPRO of North Cabarrus County & China Grove knows that owning a fire extinguisher is not enough. Knowing the proper use of fire extinguishers can prevent fire from destroying lives in China Grove.

The Occupational Safety & Health Administration (OSHA) requires that employers train their employees how and when to use fire extinguishers. OSHA does not allow untrained employees to use a fire extinguisher.  They must provide the training shortly after the employee is hired, and then every year thereafter. OSHA also requires monthly inspections for fire extinguishers.

Fire extinguishers have to be placed where they cannot be moved or damaged. The carrying handle should be 3-1/2 to 5 feet above the floor.

Employees must know when to use fire extinguishers.

SERVPRO of North Cabarrus County & China Grove suggests asking yourself these questions regarding fire extinguishers in your China Grove business:  

  • Have I pulled the fire alarm?
  • Can everyone get out?
  • Is the fire extinguisher easy to reach?
  • Do I know how to use it? 
  • Is the fire contained in a small area?
  • Is the smoke non-toxic?
  • Do I have an escape route?

If you can answer “yes” to all of the questions, it is reasonable to use the fire extinguisher.



SERVPRO of North Cabarrus County & China Grove reminds you that fire is fast. If you cannot contain it within 30 seconds, get everyone out of the area. Call 9-1-1 once you are outside.

SERVPRO of North Cabarrus County & China Grove is independently owned and operated. 

Cleaning Smoke and Soot Damage in China Grove

3/8/2021 (Permalink)

SERVPRO of North Cabarrus County & China Grove can clean up damage from smoke and soot in your China Grove home or business.  

Smoke is a mixture of gases and small particles. The small particles are also called ash, and they include soot. Soot is the collection of particles left from incomplete burning of products that contain carbon. These products include wood and coal. Smoke and soot do not destroy materials the way fire does. They leave behind greasy films and have an unpleasant odor.

Smoke moves from warmer areas to cooler areas. You will find smoke and soot damage on the ceiling above where the fire started, but you will find the damage in other places.SERVPRO of North Cabarrus County & China Grove looks for damage in/on:

  • Outside walls and windows: Even if the fire was in the center of the room, smoke travels to the cooler areas
  • Closed-off spaces: Smoke and soot settle in cooler areas, including dresser drawers, closed closets, and wall cavities
  • Air ducts: smoke and soot travel throughout the house
  • Drapes and blinds. The drapes and blinds are cooler than other parts of the house. During a fire, the areas behind the drapes and blinds are cooler than the rest of the room. Remember that smoke travels to the cooler areas, leaving behind smoke and soot.

SERVPRO of North Cabarrus County & China Grove investigates these areas to get a good idea of what kind of damage is in the China Grove building.  

SERVPRO of North Cabarrus County & China Grove is independently owned and operated. 

Roof Leak in Gold Hill?

3/3/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Gold Hill.

Roof Maintenance Tips for Woodleaf Residents

Rain and severe weather can cause damage to roofs, and according to a study done by the Insurance Institute for Business and Home Safety (IIBHS), roof leaks were the most frequent source of water damage in the report. The study also mentions that roof leaks were even more prevalent in regions where freezing weather, hail, and severe wind were present.

SERVPRO of North Cabarrus County & China Grove responds to water damage emergencies 24-hours a day in Woodleaf and other parts of Rowan County, and we know that fast mitigation of water damage saves our customers money as the longer water damage is allowed to go untreated, the higher the cost of the repair. Here are some roof maintenance tips from the IIBHS:

  • Have a professional roof inspection annually.
  • Request a detailed inspection report that includes the condition of the flashing, roof covering, parapets, and drainage system.
  • Replace any cracked or missing shingles and shingles with missing granules.
  • Check and replace any damaged flashing around chimneys and vents.
  • In areas prone to wind and hail, consider an impact-resistant roof covering that has passed the FM 4473 or UL 2218 standard.

Call Us Today!

SERVPRO of North Cabarrus County & China Grove has a team of highly trained restoration technicians ready to assist you day and night in Woodleaf. Call us today at 704-925-1019. 

SERVPRO of North Cabarrus County & China Grove is Independently Owned and Operated.

Space Heater Comfort in Mount Pleasant, NC

2/2/2021 (Permalink)

Warmth of a Space Heater!

Space Heater Safety Facts and Tips

During the winter months in Mount Pleasant, it’s nice to have a space heater to take the chill off of a cold room, but did you know that space heaters are responsible for 43 percent of home heating fires in the United States? According to a report published by the National Fire Protection Association (NFPA), space heaters were also responsible for 85 percent of associated deaths. SERVPRO of North Cabarrus County & China Grove wants everyone to be safe this winter and we offer some space heater safety tips from the NFPA to prevent winter fires from starting in your home:

  • Have a three-foot “kid-free zone” around open fires and space heaters.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
  • Turn off the space heater when you leave the room or go to bed.

Call Us Today!

When you have a fire damage emergency, SERVPRO® of North Cabarrus County & China Grove is on call 24 hours a day to help you. Call us at 704-939-1944. We’ll restore your fire damage in Mount Pleasant, “Like it never even happened.”

Storm Damage in China Grove?

12/14/2020 (Permalink)

Rain, rain, go away

That old saying says a lot about the damage rain can do when a structure is not properly protected from a rainstorm or other weather event. High winds, rain, and snow can all cause storm damage. SERVPRO of North Cabarrus County & China Grove has a team of highly trained restoration technicians on call 24 hours a day to respond to storm damage emergencies in China Grove. We know that every minute counts when mitigating storm damage, so when we arrive, we will secure the structure and prevent further damage by immediately tarping and boarding up any compromised areas, and at the same time, we will also begin the cleanup and restoration process.

Here are some preventative maintenance tips for preventing storm and water damage from the Insurance Information Institute:

  • Protect your home’s exterior by caulking and sealing windows to prevent water seepage.
  • Inspect your roof and replace missing and damaged shingles.
  • Check your downspouts to be sure they direct water away from the house and clear any debris from the rain gutters.

Call Us!

When you need help with storm damage in China Grove, SERVPRO of North Cabarrus County & China Grove has a team of highly trained storm restoration technicians on call assist you day or night.  We’ll restore your storm damage, “Like it never even happened.”

SERVPRO of North Cabarrus County & China Grove is Independently Owned and Operated.

Water Damage Timeline

11/18/2020 (Permalink)

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of North Cabarrus County & China Grove specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Need Emergency Service? Call Us 24/7 at

704-939-1944

Different Types of Storm Damage

11/18/2020 (Permalink)

Cleaning up after a storm
  1. Storm Related Water Damage -  This category of storm damage includes flooding events like tropical storms, flash floods, tornadoes, and hurricanes or Pretty much any storm related event that causes water to intrude into your home or business. This type of damage often happens as a result of or alongside several of the other common types of storm damage. 
  2. Wind Damage - High winds can cause significant damage to roofs, trees, vehicles and windows.
  3. Hail Damage - dents in shingles, vents and cars
  4. Lightening Damage - can spark fires
  5. Winter Storms - Freezing Rain, snow which can cause roof collapse, ice dams and pipe bursts

Regardless of the type of storm damage that you may experience, SERVPRO of North Cabarrus County & China Grove is available to walk you through the necessary steps needed to restore your home or business.

Call us at- 704-939-1944

Flooded Basement due to Heavy Rains

11/13/2020 (Permalink)

Heavy rains in Kannapolis, NC

SERVPRO of North Cabarrus County & China Grove is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Cabarrus County & China Grove has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • Your availability to meet us on site

Need Emergency Service? Call Us 24/7 - 704-939-1944

Safety before the Feast

11/12/2020 (Permalink)

Top causes of Thanksgiving Day Fires

Although this year's Thanksgiving may be scaled down from previous years, we all need to stay vigilant when it comes to cooking this year's feast.  According to the NFPA, cooking is the main cause of home fires and injuries with Thanksgiving being the peak day.  Here are some safety tips to ensure that you have a safe day:

  • Never leave food cooking unattended
  • Use a timer and check food regularly while cooking
  • Keep small children at least 3 feet away from the stove and oven
  • Do not wear loose clothing or dangling sleeves that could catch on fire
  • Keep flammable items away from appliances in the kitchen that generate heat
  • Keep a fire extinguisher in the kitchen year round
  • Make sure all kitchen appliances are turned off before going to bed
  • Check your smoke alarms to make sure they are working properly

Wishing you a safe and Happy Thanksgiving!

If you do experience a fire or smoke damage during the holidays, or any time of year, SERVPRO of North Cabarrus County & China Grove is Here to Help!

Winter Weather Tips for Business

11/12/2020 (Permalink)

Prepare your business now for winter

Winter is just around the corner, so is your business ready?  SERVPRO of North Cabarrus County & China Grove is ready 24/7 365 days a year in the event that your business encounters a disaster, but here are some tips for winter preparations:

  • Clear downed tree limbs and branches around your building and property 
  • Inspect walkways and parking lots for drainage issues
  • Install non-slip mats and caution signs in slippery or hazardous areas
  • Clear leaves and debris from gutters to ensure they are working properly with downspouts directed away from your building
  • Shut off any outdoor faucets and make note of where your water shut off valve is located
  • Replace all of your air filters

Preparation doesn't prevent emergencies from happening, but it can help minimize the extent of the loss. 

How Thunderstorms Form

11/12/2020 (Permalink)

When disaster strikes, Call 704-939-1944

Thunderstorms typically form when warm, moist air collides with cold air. The warm air becomes cooler which then causes condensation and water droplets. The rising and falling of air creates a thunderstorm cell.  The moving air can then create electric charges that build up allowing lightening to form and spark.  Thunder is the sound that occurs with the lightening strike but sound travels slower than light.  

Thunderstorms can consist of one cell (Normal Thunderstorms), multi-cells (Squall lines) or Supercells which produce damaging hail, high winds and possible tornadoes.

Should your home or business be damaged from any type of storm, SERVPRO of North Cabarrus County & China Grove is available to help make it "Like it never even happened." 

Call us at 704-939-1944

Business Interruptions

11/11/2020 (Permalink)

Concord NC Business Water Loss

In the event of a water emergency in your business, are you prepared?  SERVPRO of North Cabarrus County & China Grove is readily available and experienced in restoring businesses after a flood or water loss.  Mitigation requires quick action.  The faster we arrive on site, the better the results, limiting the amount of business interruptions caused by the loss and keeping the claim costs lower.  

SERVPRO of North Cabarrus County & China Grove has successfully assisted many businesses in the Concord, Kannapolis and Salisbury communities when the unexpected happened.  We are equipped to get the job done right, ensuring your business can get back into operation as quickly as possible.  No job is too big for SERVPRO as we have more than 1700 franchises nationwide to back us up.

Every Second Counts

11/9/2020 (Permalink)

Every second counts during a fire.  In a matter of moments, a small flame can become a major fire. Fire experts agree that once an alarm goes off, you only have one to two minutes to escape safely. It is critical to have an escape plan in place and practice it at least twice a year to increase your chances of survival.  Make sure you have working smoke detectors in your home as well.  Here are some suggestions to help you develop your emergency escape plan:

  • Draw a map of each level of your home showing 2 ways out of each room.
  • Choose an outside meeting place a safe distance from your home.
  • Consider escape ladders for sleeping areas on second floors
  • Teach children how to escape on their own.
  • Practice your fire escape plan

When it comes to fire safety, advance planning is a priority. 

If you do experience a fire damage, SERVPRO of North Cabarrus County & China Grove is available 24/7 to help you navigate through the crisis.

Kitchen Fires

11/6/2020 (Permalink)

In general, Kitchen fires are the number one cause of home fires and injuries in the United States with unattended cooking as the leading cause.  Always keep a lid nearby when cooking if you need to smother a small grease fire, but If you have a cooking fire, it's best to get out and call 9-1-1

After a smoke or fire damage, ceilings, walls, floors and contents will often need a thorough cleaning. The team at SERVPRO of North Cabarrus County & China Grove can help you determine the extent of damage, unsalvageable items and then use specific cleaning products to clean your restorable smoke damaged home and contents to preloss condition. 

Call 704-939-1944 for help in restoring your home or place of business in the event of a fire.  We are Here to Help!

Managing Mold in Your Home or Business

11/5/2020 (Permalink)

Water damage created an environment for Mold growth inside the wall

When there is water intrusion, such as a roof leak or slow pipe leak, mold can quickly grow and become a problem in your home or business. Fortunately, SERVPRO of North Cabarrus County & China Grove has the training, equipment and experience necessary to help.  Although every mold damage is different, the general mold remediation process follows this "typical" process:

  • Inspection for mold growth and hidden water sources
  • Damage Assessment
  • Third party Testing
  • Mold Containment using physical barriers
  • Air Filtration using our specialized HEPA vacuums to prevent mold spread
  • Removal of Mold Infested Materials 
  • Antimicrobial treatment 
  • Content Cleaning and sanitization
  • Restoration which may involve minor repairs such as new drywall, new flooring or painting

Call SERVPRO of North Cabarrus County & China Grove at 704-939-1944 to help with your mold problems!

Preparing for Hurricane Hazards in your Concord Home

8/17/2020 (Permalink)

Make sure you are prepared for hurricane hazards during the next storm.

Hurricane season has already begun and several named storms have developed in the Atlantic, Caribbean or Gulf of Mexico. Hurricanes can be life-threatening as well as cause serious property damage. Most recently the coast of North Carolina experienced just that as Hurricane Isaias, a Category 1 hurricane that caused extensive damage across the Caribbean and the East Coast of the United States.

The National Weather Service lists the following as potential “hurricane hazards.”

Storm surge is the abnormal rise of water generated by a storm’s winds. This hazard is historically the leading cause of hurricane related deaths in the United States. Storm surge and large battering waves can result in large loss of life and cause massive destruction along the coast. Storm surge can travel several miles inland, especially along bays, rivers and estuaries.

Flooding from heavy rains is the second leading cause of fatalities from landfalling tropical cyclones. Widespread torrential rains associated with these storms often cause flooding hundreds of miles inland. This flooding can persist for several days after a storm has dissipated.

Winds from a hurricane can destroy buildings and manufactured homes. Signs, roofing material and other items left outside can become flying missiles during hurricanes.

Tornadoes can accompany landfalling tropical cyclones. These tornadoes typically occur in rain bands well away from the center of the storm.

Dangerous waves produced by a tropical cyclone’s strong winds can pose a significant hazard to coastal residents and mariners. These waves can cause deadly rip currents, significant beach erosion and damage to structures along the coastline, even when the storm is more than a 1,000 miles offshore.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property and take steps to protect your home or business. For more information on recovering from water damage caused by weather-related disasters, be sure to contact SERVPRO of North Cabarrus County & China Grove at 704-939-1944. We will be glad to help you and your business when dealing with storm flooding or damage.

A Small Leak Could Be A Big Problem

7/11/2020 (Permalink)

Don't wait and let a small leak cause a big problem.

There’s no such thing as a small disaster, especially when a small leak now can blossom into a big insurance claim later. Unseen water can soak through walls, seep through carpet and pool on subfloors, causing major problems over time. Instead of trusting untrained eyes, help ensure the value of your property and minimize damage by calling SERVPRO of North Cabarrus County & China Grove. We have the equipment, training and experience to find and dry unseen water before secondary damage sets in. We help small leaks from becoming big problems. Here’s an overview of some of the areas of your property that may be affected by a small leak:

The water damage that you see in your home is a wet surface, most likely a puddle on the carpet. But what you don’t see is that the carpet pad that is under it is completely saturated. It can continue to seep under the baseboards and into the drywall. From there, the water can do further damage to the insulation, as well as the wall stud, and even the sheathing. After the water saturates the carpet pad, it will start to damage the subfloor. If there is a significant amount of water or if it sits unattended for a long period of time, it could potentially damage the floor joists and leak into the basement or damage the foundation. What appeared to be a small problem is a much larger one. Because it’s the water you don’t see that causes the most damage.

When our SERVPRO technicians arrive at your property, they will identify the source of the loss and the type of water. Next, they measure the temperature and humidity to use in the calculations for drying analysis. In order to be thorough, a survey is done to determine the extent of the damage and inspect the premises for hidden moisture. SERVPRO crews will be sure to move any contents from the area as well as block any furniture to avoid any further damage. They will perform emergency water extraction and remove any saturated debris like the carpet, carpet pad or subfloor and drywall if necessary.

So remember to call the professionals at SERVPRO of North Cabarrus County & China Grove at 704-939-1944 when you experience any leak.

Emergency Ready Profile for your Commercial Property. Are you Ready?

7/7/2020 (Permalink)

Is your business ready for whatever happens?

At SERVPRO of North Cabarrus County & China Grove, we are ready to respond immediately to commercial water or fire loss. We work quickly to clean or restore your business to its preloss condition. Disasters seem to happen when you are away from the office or on vacation. Do you have a plan if a crisis should occur? As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Our team works directly with the commercial business in our area.

  •  Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

SERVPRO of North Cabarrus County & China Grove can help reduce the impact of any natural or man-made disaster and can help you quickly get your property back in working order. So whether you are at lunch, on vacation or after-hours, your business will be Ready for whatever happens.

Severe Weather Safety

7/6/2020 (Permalink)

Will you be ready when severe weather strikes?

Severe weather can happen any time, any where. According to the NOAA, each year, Americans cope with an average of the following intense storms:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 land falling deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather related, leading to around 650 deaths per year and nearly $15 billion in damage. (noaa.gov) Knowing your risks of server weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your Risk.

The first step to becoming weather ready is to understand the type of hazardous weather that can affect you where you live and work and how the weather can impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio and learn about Wireless Emergency Alerts in your area. Severe weather comes in many forms and your shelter plan should include all types of local hazard scenarios.

Take Action.

Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an example.

Once you have taken action to prepare for sever weather, share your story with family members, co-workers and friends on social media. Your preparedness efforts may inspire others to do the same.

Give us a call at SERVPRO of North Cabarrus County & China Grove at 704-939-1944 to discuss how we can help your business to prepare for severe weather with an Emergency Ready Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster. We can help you be “Ready for whatever happens!”

CARBON MONOXIDE: A SILENT KILLER

6/29/2020 (Permalink)

You can’t see or smell carbon monoxide, but at high levels it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas created when fuels, like gasoline, wood, coal, natural gas, and propane burn incompletely. According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups including unborn babies, infants and people with chronic heart disease, anemia, or respiratory problems being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages. Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips provided by the United States Fire Administration.

  • Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year
  • Open the damper for proper ventilation before using a fireplace. Never use your own oven or stovetop to heat your home.
  • Make sure all fuel-burning equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbeque grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

SERVPRO of North Cabarrus County & China Grove also wants to make sure you are aware of the symptom of CO poisoning. (source:mayoclinic.org)

Dull headache 

Weakness 

Dizziness 

Nausea/vomiting 

Shortness of breath 

Confusion 

Blurred vision 

Loss of Consciousness

Why SERVPRO? You can Trust SERVPRO!

6/22/2020 (Permalink)

SERVPRO Franchise Professionals have been helping business and homeowners recover from fire and water damages across the United States. SERVPRO has over 1,600 Franchises Nationwide. We understand that there’s no such thing as a small emergency when it comes to your home or business. Our crew can usually be on-site within four hours to help prevent damage and protect the structure, business or personal property. Timely mitigation is key to minimizing damage, business interruptions or recovery costs. We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity.

24-hour Emergency Service

In our business, you need to be fast! The sooner we arrive, the better the chance we can reduce damage and save money. The team at SERVPRO of North Cabarrus County & China Grove is available 24 hours a day, seven days a week, 365 days a year. Our technicians are trained and ready to quickly restore your property to preloss condition whenever possible.

Here at SERVPRO of North Cabarrus County & China Grove,  we understand your loss is the job that matters the most!

Things to do for Water Damage until Help Arrives

5/26/2020 (Permalink)

Help minimize water damage to your home with these useful tips.

If your home or business in Kannapolis has water damage, you can do some things before help arrives. First, make sure that the building or home is safe. SERVPRO of North Cabarrus County & China Grove wants you to remember:

  • Waterlogged materials are very heavy
  • Wet surfaces are slippery
  • Make sure that electrical power is off before you handle devices
  • Make sure you are standing on dry area before you turn on electric power

SERVPRO of North Cabarrus County & China Grove suggests that you:

  • Remove excess water with mops and/or towels
  • Wipe water from wood furniture or other items
  • Remove wet cushions. Prop them upright to dry
  • Roll and hang up rugs to dry
  • Place foil or blocks between furniture and wet carpeting
  • Turn on dehumidifiers or air-conditioning if it is safe
  • Move colored items from wet carpeting
  • Move valuables and artwork to a safe, dry place
  • Move loose items from the floor or counters
  • Start drying items ASAP
  • Remember that mold starts growing within 24 hours
  • Stay away from rooms that have sagging ceilings

Be sure to reach out to SERVPRO of North Cabarrus County & China Grove to assist you in the drying of your damaged property properly and avoid any mold growth. Give us a call at 704-939-1944 and find out how we can help.

Restoring Your Kannapolis Commercial Property After Water Damage Occurs

5/21/2020 (Permalink)

Commercial Water Damage Events Present Unique Challenges

When flooding and water damage occurs at your Kannapolis commercial property, they are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals at SERVPRO are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Cabarrus County & China Grove

SERVPRO of North Cabarrus County & China Grove specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. Rest assured our staff is equipped with the knowledge to restore your property.

Please give us a call at 704-939-1944 and find out how we can help you and your commercial property.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of North Cabarrus County & China Grove today at  704-939-1944 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.

Home Cooking Fire Safety

5/14/2020 (Permalink)

Don't let your cooking get out of control

Cooking at home more frequently lately?

With the turn of events in the world and the onset of the COVID-19 pandemic, we are being asked to abide by the stay at home orders. That means the majority of us are now cooking from home. And that maybe something we are not used to doing.  Cooking fires can easily start and quickly get out of control. Please read these valuable cooking safety tips and statistics provided by the National Fire Protection Association (NFPA). www.nfpa.org

What you should know about home cooking safety?

  • Be on alert! If you are sleepy or have consumed alcohol, don’t use the stove or stove-top.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire — oven mitts, wooden utensils, food packaging, towels or curtains — away from your stove-top.
  • If you have a cooking fire, Just get out! When you leave, close the door behind you to help contain the fire.
  • Be sure to call 9-1-1 or the local emergency number after you leave.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stove-top. Leave the pan covered until it is completely cooled.
  • For an oven fire, turn off the heat and keep the door closed.

Frying foods on the stove-top tends to be dangerous and have additional safety precautions to consider.

  • Always stay in the kitchen when frying on the stove-top.
  • Keep an eye on what you fry. If you see wisps of smoke or the oil smells, immediately turn off the burner and/or carefully remove the pan from the burner. Smoke is a danger sign that the oil is too hot.
  • Heat the oil slowly to the temperature you need for frying or sauteing.
  • Add food gently to the pot or pan so the oil does not splatter.
  • Always cook with a lid beside your pan. If you have a fire, slide the lid over the pan and turn off the burner. Do not remove the cover because the fire could start again. Let the pan cool for a long time. Never throw water or use a fire extinguisher on the fire.

If the fire does not go out or you don’t feel comfortable sliding a lid over the pan, get everyone out of your home. And be sure to call the fire department from outside. When the fire is out and your family is safe, then it’s time for cleanup to begin. That is when SERVPRO of North Cabarrus County and China Grove can help. Please contact our office and we will assist you in taking the right steps to restoring your property and belongings. 704-939-1944.

What To Expect After Contacting SERVPRO

5/14/2020 (Permalink)

I have fire or water damage to my home...Now what?

If a homeowner in Kannapolis, NC has water or fire damage to their home, it is important to act quickly. SERVPRO of North Cabarrus County & China Grove’s 24 hour a day, seven days a week availability makes us a top choice for many insurance agencies. We work closely with our local insurance agents so they are informed of all the services that we can provide. Here is what you can expect during the first several hours after contacting the restoration company.

  1. A Quick Response
    When your home or business has had fire or water damage, the response time is an important factor in how time-consuming and how costly the restoration will be. SERVPRO is always open, so you can expect to hear back quickly after you have contacted us about the emergency. Once you have provided us with the necessary information, we will begin preparing to address the needs of your situation.
  2. Arrival to the Damaged Site
    Because we are your local franchise, SERVPRO of North Cabarrus County & China Grove can arrive quickly to any emergency. We can be on site to begin the restoration process within a few hours. This fast response can make a huge difference if your home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall.
  3. Inspection and a Verbal Briefing
    Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. They will provide a verbal briefing so that you are aware of what will happen next. Our quick 24 hour response will allow us to begin mitigation as soon as possible to prevent any further damage before they begin any necessary work. The 24 hour period after damage has occurred is crucial. SERVPRO of North Cabarrus County & China Grove’s fast response will allow you to have your home back sooner.

Office Spring Cleaning Tips

4/27/2020 (Permalink)

Sort, organize and disinfect your work space this spring!

The birds are chirping and the temperatures have warmed up—spring is finally here! Spring cleaning is a tradition allowing us to freshen up our environment and get a head start on the hectic seasons of spring and summer. While many people deep clean their homes, this is also a great time to clean and organize your business.

SERVPRO® of North Cabarrus County & China Grove can help get your facility in tip top shape. Our SERVPRO® Franchise Professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as services including: upholstery and drapery cleaning, hard floor cleaning and care, and odor deodorization. 

A clean environment is a healthy environment! Improve your living and work spaces this spring. If you need a little help, SERVPRO® of North Cabarrus County & China Grove has the tools to make your home or business sparkle in no time!

Spring Cleaning Your Workspace

  • Divide Your Workspace Into Zones:

Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.

  • Keep Only What You Need At Arms Length:

Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you’ve established for them.

  • Sort Your Catch-All Drawer:

Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn’t being used.

  • Eliminate Digital Clutter:

Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files–with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

  • Create A Daily Paper System:

Consider creating hanging files or baskets labeled “To Read,” “To Do,” and “To File.” Establish set days for each, so that you don’t get behind or feel the overwhelming need to do everything at once.

  • Disinfect Regularly:

Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, and keyboard and monitor once a week with disinfecting wipes.

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO professional are trained and Here To Help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Cabarrus County & China Grove, (704) 939-1944

Holiday Carpet and Upholstery Cleaning

12/2/2019 (Permalink)

Let the professionals at SERVPRO handle your holiday carpet cleaning.

It’s official; the holidays are upon us. The countdown begins to the numerous holiday dinners, parties and house guest that you will entertain in your home. You are the prepared hostess, making sure that every detail is planned perfectly, each meal prepped and everyone’s favorites accounted for and every gift bought, wrapped and placed under the Christmas tree. But is your home ready? Are your carpets and upholstery really clean?

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. Vacuuming is a key component to proper care and maintenance of carpet. IICRC states that 79% of soil in carpet is dry soil.  All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet. Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Plaiting the carpet to prevent matting,
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of your carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet by offering a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, the team at SERVPRO® of North Cabarrus County & China Grove will get the job done right. Give us a call for your holiday carpet cleaning needs. (704) 939-1944.

Don’t be taken aback By a Puff-Back 

10/31/2019 (Permalink)

Puff backs: Who do you call when your furnace attacks?

It’s that time of year again, folks. It’s the time when the searing hot summer sun still blazes by day and the bone-chilling Fall temperatures creep up at night.  

It’s also the time when the toughest of the tough like to play a game called “How long can I last before I turn on the heat”. It’s a lot of fun provided that everyone in the house wants to play; and as the battle rages on, one by one frozen little soldiers raise their white flags and turn the heat on. 

Most of the time this is a pleasant moment when the comforting warmth blows from every vent thawing chilled toes and ruby red noses; but once in a while this blessed occasion is tainted by a most dreaded phenomenon known as a puff-back. A puff-back occurs when an oil furnace does not immediately ignite as it should. This causes a vapor build up that will create a sort-of explosion when the furnace finally does ignite. This explosion then causes soot to be blown throughout your home. In other words, your house in now warm...but very dirty. 

Soot, because of its fine nature, can literally spread everywhere, making the task of cleaning it by yourself nearly impossible. SERVPRO of North Cabarrus County and China Grove stands ready with both the crew and the equipment to handle this often-overwhelming situation so that you don’t have to be taken aback by a puff-back. 

Ways to keep your house cool this summer

8/18/2019 (Permalink)

In warmer months, it's tempting to crank the AC or plant yourself in front of the nearest fan. But these aren't the only tricks to keeping cool. It turns out there are plenty of ways to cool down your home from the heat without racking up your electric bill.

Keep your blinds closed. Did you know that up to 30 percent of unwanted heat comes from your windows? Better yet, invest in blackout curtains. Both will help keep the sunlight from coming in. Closing off unused rooms will prevent cool air from permeating these areas during the hottest part of the day keeping the cooler air in the places you are utilizing. Use a fan instead of turning on the A.CFilling a mixing bowl with ice or something equally cold, like an ice pack, and position it at an angle in front of a large fan so the air whips off the ice in an extra-chilled is another great way to keep cool air flowing throughout your home. Also be sure to set your ceiling fans to rotate counter-clockwise. You may not realize that your ceiling fan needs to be adjusted seasonally. Setting your fans to run counter-clockwise in the summer at a higher speed, the airflow will create a wind-chill breeze effect that will make you feel cooler. Turn on your bathroom fans or the exhaust fan in your kitchen too.

Ditch the incandescent lights.Incandescent bulbs waste about 90 percent of their energy in the heat they emit. It will make a small difference in cooling your home while also lowering your electric bill. Using your oven or stove in the summer will definitely make your house hotter.  If it already feels like 100 degrees in your home, the last thing you want to do is turn on a 400-degree oven.Grill out your meals instead. This really is the best season for it!

And don’t forget to focus on the temperature in your body, not the house.Cool drinks and applying a cold cloth to strong-pulsed areas, like your neck and wrists, will keep you cool from the inside out.

Here at SERVPRO of North Cabarrus County & China Grove, we want to make sure that your home is running efficiently. And should you need any of our 24 hour, seven day a week services, don’t hesitate to give us a call. We’re always “Here To Help!”

Recent Residential Kitchen Fire

8/12/2019 (Permalink)

Stove top fires are very common in most homes. They can start out small, but can quickly get out of control. It can start off by a small distraction while you are preparing dinner. You have something on the stove; you defer your attention to something else and possibly leave the room for a second only to walk back to a stovetop fire. Our customer experienced just that while making dinner one night. Fortunately, the homeowners were properly prepared with a fire extinguisher in their kitchen and were able to get this kitchen fire under control quickly. But immediately after, they were left with a terrible mess. That’s when SERVPRO of North Cabarrus County & China Grove was called in to assist with the cleanup. Although not much structural damage occurred, there was significant smoke damage throughout the home.
Our technicians worked with the homeowner and their family to ensure that all rooms were cleaned to SERVPRO and industry standards. All of the contents within each of these rooms were individually, hand cleaned by our amazing crew. The homeowners were so pleased when we were able to clean some of their more sentimental items.
When you have fire or smoke damage in your home or office, be sure to call the professionals at SERVPRO of North Cabarrus County & China Grove at (704) 939-1944.

Where should I look for mold?

8/7/2019 (Permalink)

You know that mold is dirty but it can be dangerous. Mold is a type of fungus that sprouts from microscopic spores floating in the air. When clusters of mold spores grow on surfaces, they start to reproduce and become visible to the human eye. All homes have the key ingredients needed for mold growth: the presence of mold spores, a surface for it to grow on, oxygen, warmth, and darkness. When you add moisture, whether from a water leak, stagnant water, or high levels of humidity, into the mix, that’s where mold problems begin. Knowing where mold is commonly found in your home can help you prevent it and treat it.

The most common places for mold growth are:

• Basements or cellars that have been flooded• Underneath kitchen and bathroom sinks• Underneath or behind refrigerators• Behind walls that also house plumbing• Stacks of damp or wet newspaper or cardboard boxes• Around air-conditioning units• Wallboard or around windows that leak• Under carpeting that may have become wet.

Mold growth is of course not limited to these places; however there is a common principle that links all of these environments together: moisture. So if you should find mold lurking in anywhere in your home, call the professionals at SERVPRO of North Cabarrus County & China Grove to come take a look. Our team specializes in mold remediation and it’s our job to ensure we leave your home “Like it never even happened.”

Summer Grilling Safety Tips

5/24/2019 (Permalink)

It is that time of year when the seasons are changing, the weather is getting warmer and summer break is upon us. As the weather gets warmer, more and more people use outdoor grills to prepare their meals. And the incidents of grill-caused fires go up. According to the National Fire Protection Association, outdoor grilling causes an average of 8,900 home fires each year. The team at SERVPRO of North Cabarrus County & China Grove want you and your family to be safe and avoid any fire damage to you home or property. Before you decide to host your first cook-out,  be sure to read over these helpful grilling safety tips before you throw your steaks on the grill.

Always use your grill outside and away from any structures or obstructions. This includes any low hanging tree branches as well. Be sure to always keep your grill clean.  Grease and fat can build up on the grilling racks as well as the tray below the grill. Before this season’s first barbecue, check for propane leaks on your gas grill. Check the gas hose for leaks by applying a light soap and water solution to the hose and then turning on the gas. If there is a propane leak, the solution will bubble. And be sure to check for leaks before every use. Always wait to re-light if the flame is to go out. A good rule of thumb is waiting 5 minutes. Most importantly, be aware and take care around the grill; Never leave the grill unattended, never wear lose clothing, do not let kids or pets play near the grill, and never move the grill while it is in use or at least an hour after use while it is still hot.

Grilling season is all about fun times. Be sure to be safe during your next cook-out.

Hurricane Preparation

5/14/2019 (Permalink)

Plan ahead this spring for hurricane season this summer.

Summer is almost here. That means so is Hurricane season!

Summer is the season that most people look forward to. School is out, the sun is shining, and for most people, it is a time for vacations and relaxation. But did you know it is also hurricane season. Yes! Hurricane season in North Carolina is typically from June through September. This is the time when these tropical cyclones form over the ocean and make their way inland. Heavy winds and thunderstorms are just the beginning of the extreme weather these storms bring.

So what have you done this spring to prepare for summer storms? Now is the time to get supplies in order before the storm season begins. Reduce property damage and get through any hurricane emergency with less stress by preparing before the season begins.

Here are a few of the best practices to put into place this spring. Be sure to plan your evacuation route well ahead of time. Look for alternate routes out of your neighborhood should one of the roadways be blocked by downed power lines, trees or other debris. It is best to keep non-perishable emergency food supplies on hand for each family member. You should also have one gallon of water, per person, per day. Don’t forget about your pets. They will need supplies too. Because storm damage may occur, it may be a good idea to read over your policy and be familiar with it. It is also a good idea to take an inventory of your personal property. Keep this list with the list of emergency contacts in a safe and in an accessible place. Be sure to have your insurance agent’s information and add SERVPRO of North Cabarrus County & China Grove to your list as well. If any storm damage occurs to your home, you will want to be sure to give us a call. Taking these steps to protect your home before storm season starts up will allow you and your family to be better prepared.

Get your HVAC unit ready for this summer

5/14/2019 (Permalink)

Is your HVAC unit ready for this summer?

Give your HVAC unit a tune-up

It is that time of year when the temperatures are rising outside and you are thinking about turning on the air-conditioning for the first time this season. There are a few things you should know to help maintain your HVAC unit as we get closer to the hotter days of summer.

Start off by making sure you set the unit to cold. Sounds obvious. But the last time you may have looked at it, you were running the heat.  Next, take a look at the outdoor unit. Is  it clear of debris.? As we transition into the summer months, be sure to remove any obstructions.  Have your heating and cooling system inspected by a qualified service professional at least once a year to be sure that it is running at optimal efficiency and to diagnose any potential problems. This is a great time to add any additional Freon your unit may be lacking or make any repairs to the system before you put it into overdrive this summer. Remember to replace the air filters on your HVAC unit at least every 90 days to prolong its life and increase its efficiency. This also helps limit the allergen in the air. As you are conducting this annual upkeep, consider having your air ducts cleaned each season as well. This is a service that our team at SERVPRO of North Cabarrus County & China Grove can help you out with. Cleaner air means easier breathing. Also dirty systems work harder and use more energy. Our trained professionals can provide cleaning services that restore peak energy efficacy, eliminate offensive odors and improve the indoor air quality of your home.  So before you crank up the air this summer, make sure you call the team at SERVPRO of North Cabarrus County & China Grove help you get your HVAC unit in check.

Water: When the Source of Life Becomes a Source of Strife

3/14/2019 (Permalink)

Don't build an ark, call SERVPRO!

Water is our source of life and we need it to survive. It hydrates and replenishes our bodies, serves to grow many of our food sources, and even cleans the air that we breathe; but we don’t necessarily want water everywhere. Our hardwood floors, sheetrock, or furniture are perfect examples of places where we would just as soon not find water. Water intrusions can happen when we least expect them. Burst pipes, leaky roofs, or clogged drains are just a few of the ways that water can quickly overtake your home. If your source of life has become your source of strife, SERVPRO of North Cabarrus County & China Grove can help. Our expert technicians are trained and equipped to deal with water losses so that further damage and mold can be prevented. Immediate response and proper drying procedures are imperative after a water intrusion. Our 24/7 emergency service gives you the peace of mind of knowing that your loss will be handled quickly. We can’t always avoid a water loss, but we can make it "Like it never even happened."

I'll Huff and I'll Puff ...

12/28/2018 (Permalink)

Puff Back

A puff back occurs when an oil furnace malfunctions forcing large quantities of soot throughout your home. Forced air systems can send this oily soot hurling through the vents causing smoke damage in every single room.

Because this occurrence is generally caused by varying types of oil leaks in your furnace, the soot can be very greasy and almost impossible for you as the homeowner to clean by yourself. This soot can affect almost everything in your home including the walls, ceilings, furniture, artwork, clothing, and other important valuables. Often times a puff back requires a professional restoration or cleaning service to address the issue.

The good news is that puff backs can be avoided. Regular maintenance coupled with heightened awareness are the tools necessary to help prevent this situation from happening in your home. Some of the signs that your oil furnace may need attention include:

  • Black soot on the furnace
  • Smoke on walls or ceilings
  • Banging sounds
  • Odd smells near the furnace

Being proactive and knowing what signs to look for can help you to avoid a puff back situation in your home.  It can also help to keep your furnace running safely and smoothly all winter long.

But if you do need cleanup, Call SERVPRO of North Cabarrus County & China Grove to help! 

Quick information on mold

8/3/2018 (Permalink)

Molds are microscopic organisms found everywhere in the environment, indoors and outdoors. Common characteristics of mold :

• Sight (Appearances) – Usually appears as colored woolly mats.  Mold may appear cottony, velvety, granular or leathery and come in any shade or color.

• Smell – Often produce a foul, musty, earthy smell.

General Mold Cleanup Recommendations

• Identify moisture problems and remove excess moisture with a wet-dry vacuum and dry out the building as quickly as possible.

• Make sure working area is well ventilated.

• Use fans to assist in the drying process.

• Clean wet items/surfaces with detergent and water.

• Work and egress areas should be cleaned with a damp cloth or mop and a detergent solution.

• Discard all water/mold damaged materials; discard mold damaged materials in plastic bags; discard all porous items that have been wet more than 48 hours.

• Consult with  experienced professionals.  SERVPRO of North Cabarrus County and China Grove the professionals you can trust.

Call us 704-939-1944

3 Minutes on Fire Extinguishers

6/29/2018 (Permalink)

What Size Kitchen Fire Extinguisher Do You Need?

f you find yourself dealing with a fire in your kitchen in the future, you’ll be glad you took the 3 minutes to read this post and learn the best fire extinguisher for kitchen fires.

We’re taking the time to write this blog because all fire extinguishes aren’t created equally – and neither are the fires they put out. It’s important to know the different types of fire extinguishers, how they’re used, and some of the best types of fire extinguishers for kitchen are so you’re prepared in case of an emergency.

Keep in mind this information is provided to help you deal with small grease fires in the kitchen, preferably while someone else is calling the fire department to your home.

Different Classifications of Fire Extinguishers

Household fire extinguishers have different classifications that tell you what type of fire they are capable of putting out. If you use the wrong class on a fire, you could make the situation worse. Luckily, fire extinguishers are clearly labeled.

Class A: For trash, wood, and/or paper fires.
Class B: For liquids and/or grease fires.
Class C: For electrical fires.
Class D: For flammable metals (usually only needed in labs or industrial plants).
Class K: Specifically for kitchen fires when grease and oil are involved.

Note, some fire extinguishers may be rated in more than one class which means you can use them on different types of fires.

What Size Kitchen Fire Extinguisher Do You Need?

There are several sizes of extinguishers to choose from. How do you know what size makes the best fire extinguisher for kitchen use? It’s a pretty easy choice once you know the recommendations based on the sizes.

Classes A and B also have a number before the letter that tell you basically how much fire it can handle.

For Class A extinguishers, the number (from 1 to 40) represents the equivalency for gallons of water. 1 is equal to 1.25 gallons of water, so a 3 rated extinguisher is the same as 3.75 gallons of water.

For Class B extinguishers, the rating goes from 1 to 640 and it represents square footage a fire can handle. 20B means you’ll be able to handle a fire that’s spread to cover 20 square feet.

For Class C, D, and K, there are no numbers, so you’ll use the numbers from the A and B ratings to choose your extinguisher.

Keep in mind that the extinguisher size also varies based on the weight. Typically, there are 4 lbs, 5 lbs, 10 lbs, and 20 lbs extinguishers. Bigger isn’t always better here – if you can’t pick up the extinguisher and sweep it to put out the fire because the device is too heavy, you’ll wish you chose the 5 or 10 pounder instead of the 20. Note: extinguishers are heavier than their displayed weight when fully charged.

PASS: How to Use a Fire Extinguisher

Knowing what fire extinguisher to use based on the type of fire you’re dealing with is only half the battle. You also need to know how to use a fire extinguisher. A good way to remember what to do in a moment of panic is the acronym P.A.S.S. It stands for:

Step 1: Pull the pin.
Step 2: Aim the extinguisher at the kitchen fire low with the nozzle at the base of the fire.
Step 3: Squeeze the handle to begin extinguishing the fire.
Step 4: Sweep the extinguisher side to side at the fire’s base until it’s out. Be careful of re-ignition.

5 of the Best Fire Extinguishers for Kitchens

Some of our favorite fire extinguishers for kitchen fires are:

  1. Amerex B500 Rechargeable 5-lb Extinguisher: Weighs under 10 pounds fully charged and works with all three classes of home fires.
  2. WilliamsRDM Stovetop Firestop Extinguisher: This kitchen fire extinguisher is mounted above your stove and activates when it detects fires. It uses baking soda and installs flawlessly via a magnet. You’ll need to purchase another extinguisher to have on hand for other types of fires that happen away from the stovetop.
  3. Kidde 466112 Pro Dry Chemical Fire Extinguisher: This extinguishers discharges in fifteen seconds or less and has a range up to fifteen feet. It’s suitable for Class A, B, and C fires, is very durable, and weighs under 10 pounds. Note: Kidde recalled extinguishers with plastic handles, but this one wasn’t part of the recall.
  4. First Alert Rechargeable Standard Home Fire Extinguisher: All metal and suitable for A, B, and C class fires and rechargeable (by a professional) if you have to use it.
  5. First Alert Fire Extinguishing Spray: One-time use, lightweight, and biodegradable, this fire extinguisher discharges for 32 seconds in a fine mist that’s easy to clean. You’ll want to keep a standard extinguisher on hand because this one is small and only single-use.

We hope you found this post about the best type of fire extinguisher for kitchen fires useful and are ordering your fire extinguishers to go in multiple rooms in your home if you don’t already have them. Remember, SERVPRO of North Cabarrus County and China Grove is here for all of your flood, fire, and mold cleanup and reconstruction. Contact us today.

704-939-1944

National Safety Month

6/28/2018 (Permalink)

SERVPRO of North Cabarrus County & China Grove, one of our five core values is Safety Obsession

I don’t know about you, but I completely obsess when I’m trying to make a big change, achieve a personal goal, adopt a new behavior or switch to a new way of thinking. Whether it’s getting in 10,000 daily steps, eating more fruits and vegetables or drinking eight glasses of water every day – it takes unwavering focus and effort to change our actions, and even more continuous effort to change our mindsets and convert our behaviors long-term.

At SERVPRO of North Cabarrus County & China Grove, one of our five core values is Safety Obsession – an unwavering focus on safety designed to change not just our behavior but our mindset about what it means to be safe.

But safety at work is only half of the equation. The other half is what happens outside of work. Why? Because we want all employees to return safely to their families, homes and communities at the end of each work day. We need to think about safety not just through the lens of work; we need to think about safety from all angles and all sides.

I look forward to exploring in future blogs the practices, behaviors and commitments required to build a Safety mindset. For now, I hope you will join me, not just for National Safety Month, but every day, in making your own safety and the safety of others a priority — no, an obsession. 

Common Fire Hazards in the Workplace

6/19/2018 (Permalink)

SERVPRO of North Cabarrus County & China Grove (704) 939-1944

Every year fires break out in workplaces across the country resulting in serious damage to property and even injury and death. In the UK each year there are around 25,000 non-residential fires reported, with a significant proportion of these fires occurring in the workplace.

There are a variety of reasons why these fires break out, although many are due to negligence and could be prevented with more care and attention. One of the best ways to protect your business against fire is to educate your staff on the causes of fire and encourage them to be vigilant and report any potential fire hazards, so that they can be dealt with swiftly.

Although each working environment is different, here are some common workplace fire hazards that you should look out for and how to reduce the risk of them causing a fire.

Waste and combustible material being stored on site

In many workplaces, in particular offices, there can be a build-up of waste such as paper, cardboard and other combustible materials. If this is not disposed of regularly, it provides plenty of fuel for any potential fires should they break out. All it takes is a source of ignition, for example a discarded cigarette to set this alight and it could result in a fire that burns rapidly.

For this reason you should avoid storing rubbish on site is possible, or if you must – make sure it is in a designated area, away from main buildings and any potential sources of ignition.

Flammable liquids and vapours

This may be more of a threat in some types of workplace than others. Those particularly at risk include industrial warehouses and factories where there may be large amounts of flammable liquids and vapours stored. This can also cover anywhere that these materials are present such as garages, hotels and kitchens. Flammable liquids can ignite instantly when they come into contact with a spark or naked flame. Vapours are also particularly dangerous as they spread out, carrying the risk of an explosion with devastating consequences.

To reduce the risk of a fire, always ensure that flammable liquid and solvent containers are sealed properly and if any spills do happen, they are cleaned up immediately.

Dust build-up

Dust and powder from wood, plastic and metal operations can cause explosions in enclosed spaces if there is no proper ventilation. Extraction fans should be installed in places where there is a risk of dust in the air, for example in environments such as mines and factories. Equipment and machinery that heats up when used should also be kept clean and free of grease and dust so that this does not burn, starting a fire.

Objects that generate heat

Heat is one of the vital ingredients of fire. Some electrical equipment and machinery warms up when used providing the potential for a fire to start. Make sure you keep combustible materials such as paper away from heat sources and remember to unplug any equipment that is not being used if possible. Never leave any electrical equipment or machinery on overnight unless it is necessary.

Faulty electrical equipment

Fires caused by electrical equipment are one of the most common types of fire in the workplace. Look out for any signs of loose cabling, damaged plugs and replace any faulty equipment. All electrical equipment should be regularly checked and PAT tested by an expert.

Overloading power sockets

This is a fairly common cause of electrical fires but it is one that is easily avoided. If too many appliances are plugged into the same socket or if faulty extension cords are used, this can result in overheating and potentially a fire. Always make sure that you use one plug in each socket and don’t use appliances that total more than 13amps or 3000 watts across the whole socket.

Smoking

Discarded cigarettes can cause fires if not put out and disposed of properly. Smoking can be especially hazardous if it is allowed to take place near areas where flammable materials are present. Therefore a designated smoking area should be allocated in your workplace away from main buildings and flammables. Staff should also be encouraged to make sure that any cigarettes are put out properly and to use specially provided bins for their cigarettes.

Human error and negligence

It has to be said that one of the most common causes of fires in the workplace is human error. Fires can occur as a result of negligence in a variety of different ways including improper use of equipment, accidents, drinks being spilt over electrical equipment and leaving cooking unattended.

Although you cannot completely remove the human error factor, through proper training you can take steps to reduce it by providing effective training and guidance for your staff advising on best fire safety practice.

If the worst does happen and a fire starts, having fire fighting equipment on site such asfire extinguishers, blankets and hose reels are vital for bringing fires under control. However you should use caution and make sure that all staff are trained to use the correcttype of fire extinguisher.

A little History about our town.

6/18/2018 (Permalink)

SERVPRO North Cabarrus County & China Grove would like to share a bit of history on our town. 

Our city has a rich southern textile heritage, Kannapolis is honoring its past while embracing its future as a center for nutrition, health, and agriculture research.

Cannon Mills

In 1906 J.W. Cannon purchased the land that later became Kannapolis, and acquired a total of 1008 acres in Cabarrus and Rowan Counties. Approximately 808 of those acres of farmland, purchased along the historic wagon road between Salisbury and Charlotte, became the location of the new textile mill, Cannon Manufacturing. Cannon Manufacturing began production in 1908. In 1914 Cannon Manufacturing became known as the world’s largest producer of sheets and towels. Shortly after, Mr. Cannon opened plants in Rowan County, Concord and in South Carolina totaling 20,000 workers. Mill founder J.W. Cannon’s youngest son, Charles A. Cannon, consolidated all the separate mills into the giant Cannon Mills Company in 1928.

Many of Kannapolis’ facilities and amenities like 1,600 homes, a YMCA and civic center, movie theater, daycare center, a temporary hospital were constructed by Cannon Mills for the mill employees. All aspects of life, from housing to road infrastructure to recreation and services, centered around mill operations. By 1984, when Kannapolis incorporated, an estimated 30,000 people were employees of Cannon Mills. 

We are proud of our history and embrace the future.  Our family and community values is what we are based on.  With SERVPRO North Cabarrus County & China Grove you are treated like family.

COMMERCIAL WATER DAMAGE RESTORATION

6/18/2018 (Permalink)

SERVPRO of North Cabarrus County & China Grove offers 24/7 emergency water damage restoration services.

When your facility faces water damage, it’s best to seek immediate professional help. The longer water stays in your building, the more extensive the damage and the more expensive the restoration costs will be. To help get you back to business fast, SERVPRO of North Cabarrus County & China Grove offers 24/7 emergency water damage restoration services.

To minimize the damage done to your building’s floors, drywall, insulation, ceilings, and contents, SERVPRO of North Cabarrus County & China Grove mobilizes as soon as we receive your call. Upon arrival, our certified water damage restoration professionals will quickly, completely, and discretely restore your facility.

Although every instance of commercial water damage is unique, there are several common causes that we have noticed throughout the years including:

  • Broken Pipes
  • Frozen Pipes
  • Leaky Pipes
  • Sink Overflow
  • Toilet Overflow
  • Sewage Backup

If your building experiences any of these issues, we advise taking the following important emergency steps:

  • Avoid hazards: electricity in contact with water, slippery floors, unsanitary water, and unsafe structures.
  • Locate and stop water source.
  • Remove furniture or place plastic under furniture legs to prevent permanent stain or rust. Remove any wet contents.
  • Call SERVPRO of North Cabarrus County & China Grove to arrange for an inspection and to begin water extraction as soon as possible to minimize damage.
  • Three Solutions to Emergencies You Might Not Know

    6/18/2018 (Permalink)

    Your SERVPRO of North Cabarrus County & China Grove team has your back when emergencies happen.

    Sometimes, in spite of your best efforts, accidents happen. Toilets and sinks overflow, sprinklers are broken or go off accidentally, and other various damage can occur in your building.

    Here’s what you need to know:

    The Water Is Running in the Sink or Bathtub – If you have an overflowing sink or bathtub due to a clog, taking quick action is essential. Water damage is a serious problem that can cause mold growth, warped wood, and ruined carpet within a day or two, especially if the water is left untouched. Turn off the faucet and begin removing as much of the water and residual moisture as possible. Next, call the experts to handle the cleanup. When a sink or bathtub overflows, you’re left with contaminated water that could contain bacteria and viruses, along with traces of food, grease, dirt, and hair. What you might not know is that if you remove any affected building material (or have your emergency cleanup experts do it), you can avoid long-term issues that could affect indoor air quality.

    There’s Water Damage From the Sprinkler System – While your facility’s sprinkler system is an excellent defense against unforeseen fires, it can often leave a wet mess behind, especially when there is no fire to extinguish. Whether a chef in your restaurant’s kitchen has caused the sprinklers to go off due to cooking issues or a tenant hangs heavy items from the system, you could easily be left with a watery mess in an instant. Sprinklers can cause damage not just to your floors but also to your facility’s drywall, carpeting, and other materials. What you might not know is that some sprinkler systems have chemicals in the water or suppressants that require special treatment during remediation or require removal of affected items.

    The Toilet Overflows Due to a Preventable Clog – Sometimes guests will flush inappropriate items down the toilet such as diapers, clothes, tampons, and more. When this happens, your toilet will eventually clog and can cause a massive overflow of what we call “black water.” This type of water is specifically contaminated with human waste and could cause a huge health risk if you or others come in contact with it. If you find yourself with an overflowing toilet, call the professionals right away to let them properly handle the contaminated water. What you might not realize is this is something that your commercial property insurance policy covers, so you should call your agent as soon as the incident occurs to discuss the damage and whether it makes sense to file a claim.

    Unexpected things are going to happen. Your SERVPRO of North Cabarrus County & China Grove team has your back when emergencies happen. 

    Steps to take after Storm damage

    6/15/2018 (Permalink)

    At SERVPRO of North Cabbarus County and China Grove we have seen it all when it comes to Storm Damage

    A severe storm can change everything in the blink of an eye. It doesn’t always have to be a tornado or hurricane to cause destruction on your home or office, and poor restoration can leave you with an unhealthy home for your family. As challenging as recovery can be, you can take comfort in the fact that many have gone through similar experiences. This makes finding the direction you need a little easier. If you know what to expect and learn all you can before a storm hits, you’ll be more prepared to restore things to normal as quickly as possible.

    Stay Safe

    Before inspecting the damage to your home keep safety in mind:

    • Watch out for hazards such as broken glass and exposed nails.
    • Always assume that downed power lines are energized and dangerous. Stay at least 10 feet away and alert the police and utility company.
    • When inspecting your home at night, use a flashlight instead of a candle (or anything with an open flame). This will alleviate the risk of a fire or explosion from a damaged gas line.

    If you do smell gas—or suspect a leak—shut off the main gas line, open the windows, and immediately go outside. Notify the gas company and the proper authorities of the situation and don’t return until they’ve deemed your home to be safe.

    Review and Assess the Damage

    Your roof is the most susceptible to costly damage. If a tree limb or other heavy debris fell on your roof during a storm, your home might have structural damage, so be cautious. Common signs of roof damage are:

    • Holes in the roof
    • Split seams
    • Missing shingles
    • Bruises or dented asphalt shingles
    • Cracked or broken tile, slate, or concrete shingles
    • Granules collecting in gutters or downspouts
    • Leaks in your roof or ceiling
    • Dents on vents, gutters, or flashing

    Windows and doors are vulnerable to wind damage and flying debris. Inspect your windows for cracks, holes, broken panes and damaged frames. Watch out for shards of glass, and be sure to board up broken windows until they can be fixed.

    Look for damage to siding, paint, bricks and other exterior surfaces of your home. Also check outdoor appliances, like air conditioning units. You’re looking for dings, dents, cracks, splitting, holes, breaks chipping and discoloration.

    As safely as you can, secure yourself and remove debris from roof, gutters and make sure downspouts are intact to continue to divert water away from your property.

    If there was extended power outages and you have a sump pump, you may have standing water in your basement.

    • Do not step in standing water without first making sure power is turned off to avoid risk of electrocution
    • Re-engage sump pump to discharge water from the area or call a plumber if the pump is damaged.

    Avoid Additional Damage

    You may need a board-up service to secure your property so don’t wait. SERVPRO of North Cabbarus County and China Grove  can be there day or night for emergency service.

    Contact Your Insurance Provider

    Your insurance provider will instruct you on the next steps to take in making a claim and provide you with a claim number.

    It’s important to hire a professional and trustworthy contractor to help you recover your home and restore your lives. Poor or incomplete restoration will leave you with an unhealthy home for your family. Any time there is water damage is involved, mold can begin growing immediately as well. It’s critical to address and remedy this as soon as possible to avoid additional damage and health risk. At SERVPRO of North Cabbarus County and China Grove we have seen it all when it comes to Storm Damage. Whatever your situation is, we will start the process of restoring your lives by giving you a free quote and time estimate on the storm damage repairs required.

    How to Get Rid of Smoke Damage and Smell

    6/15/2018 (Permalink)

    After a minor fire, often the worst damage is not done by the fire itself but by the smoke and soot

    Smoke damage can wreak havoc in your home. Kitchen flare-ups, closed fireplace flues, and electrical fires can send smoke throughout your house, charring walls, covering everything, and stinking up the place. The longer you let smoke and odors linger, the more they soak into walls, carpets, and furniture.  Smoke damage becomes harder to repair over time. Get rid of odors quickly to avoid a persistent problem.  

    Call the professionals let us begin!!!!!

    If you’ve had extensive smoke damage, professionals can help you clean up and get rid of smoke odor. 

    Once the fire’s out or the flue is open, ventilate the house as quickly as possible to mitigate smoke damage.

    SERVPRO of North Cabarrus County and China Grove the Smoke or fire remediation company: Certified in inspection, Cleaning and Restoration, WE use ozone treatments or thermal fogging to eliminate smells in hard-to-reach areas. Ozone treatments use an ozone generator to send an electrical current through the oxygen, which attacks the smoky odor. Thermal fogging works at the molecular level and generates fine particles to infiltrate the pores of affected materials.

    SERVPRO DOES a Professional duct cleaning: Vacuum-scrubs ducts to clear soot and smoke residue


    SERVPRO Carpet cleaning: Steam cleans your carpets.

    SERVPRO of North Cabarrus County and China grove will perform a Deep clean

    Throw away heavily damaged or heavily smoked items, and will start cleaning the house top to bottom.  WE WILL:

    • Wipe down all hard surfaces counter-tops, appliances, and furniture—with a cleaning cloth.
    • Wash walls and ceilings. Wipe soot away with a dry sponge. Rub away stubborn stains with a spray. 
    • even light bulbs. Remove bulbs to wash and dry thoroughly, then reinstall.
    • Wash or dry-clean all clothing and drapes.
    • Deodorize carpets and window coverings with odor counteract-ants.
    • Throw away all food that was not sealed in airtight containers.
    • Replace all HVAC filters.

    What is mold?

    6/6/2018 (Permalink)

    Mold is extremely small element that belongs to the family of fungi. It can thrive on almost any surface especially cellulose-based objects. Mold reproduces very quickly, and it can take hold in your home in no time. Once mold takes over, your health and your wallet can be impacted. The sooner you identify and remediate, the lesser the impact.

    Most people hear the word “mold” and cringe. They don’t realize that molds are a very normal part of our world. Molds are present almost anywhere. Though they may be harmful at times, molds are a big part of the ecological balance in the environment, as they play a major role in breaking down organic substances. In fact, molds are the original recyclers.

    It is only when certain types of molds get into our homes that issues arise. Though there are thousands of different mold types, only certain kinds are harmful for humans. Health issues range from recurring allergies to severe reactions.

    Molds require moisture to grow. There are many different types of moisture sources in our homes, and all of them can produce mold if they persist. From floods to roof leaks, moisture can come from almost anywhere. According to some recent studies, approximately 50 percent of homes have unknown moisture problems. And as we all know, molds thrive best in moist places. While we may notice moisture on our walls or in our bathrooms because we frequently visit these areas, mold can often hide in the areas of our homes we don’t frequently visit such as basements, attics, and behind furniture.

    Top Tips for Getting Ready for a Storm/ After a Storm

    6/6/2018 (Permalink)

    SERVPRO North Cabarrus County & China Grove. 704-939-1944

    Top Tips for Getting Ready for a Storm

    • Remove debris from outside and ensure that any loose items are secured or stored inside.
    • Ensure all windows and doors are shut, and locked where possible.
    • Secure your vehicles in a garage (if possible), but at the very least park them away from any objects including trees that may fall and damage it.
    • Organise where your family and any pets will be during the expected storm time, to ensure everyone is safe.
    • Storms can result in power cuts, so make a storm kit which includes torches, necessary medication, food, water and blankets etc.

    Tips for After a Storm

    Depending on the severity of the winds, the post-storm clean-up can vary from small repairs to much bigger ones.

    • Avoid standing near walls, buildings and trees that may be prone to collapse following the storm.
    • Be aware of any loose electrical wires and cables that may have been damaged. Leave these for a professional to fix.
    • Contact your insurance company immediately if you think you need to make a claim.

    Whether the forecast for storms later this week turns out to be accurate or not, it’s good practice to prepare your premises in advance. This includes making sure that you have the contact details for those you can contact in an emergency, such as electricians, plumbers, roofers, your insurer’s claim helpline and your local SERVPRO North Cabarrus County & China Grove. 704-939-1944

     

    Commercial Services

    6/6/2018 (Permalink)

    SERVPRO of North Cabarrus County & China Grove is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of  North Cabarrus County & China Grove has the training and expertise to help make it “Like it never even happened.”

    •  Small Office Buildings
    • Large Office/High-Rise Office Buildings
    • Apartment Buildings
    • Restaurants
    • Hotel/Motels
    • Small Retail Stores
    • Large Retail/Big-Box Stores
    • High-Rise Residential
    • Manufacturing & Industrial
    • Government/Military

    Have Questions? Call North Cabarrus County & China Grove today.  704-939-1944.

    When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week.

    Air Ducts and HVAC Cleaning

    6/6/2018 (Permalink)

    Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

    If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

    • Dust
    • Pollen
    • Odors
    • Dirt and debris
    • Other contaminants

    SERVPRO of North Cabarrus County & China Grove Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

     However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

    The benefits of servicing your HVAC unit include:

    • Helps to restore peak energy efficiency.
    • May help to eliminate offensive odors.
    • Helps reduce the potential for mold growth.

    For more information on HVAC and air duct cleaning, call us today, 704-939-1944!

    Fire Fighters are Heroes

    6/6/2018 (Permalink)

    SERVPRO of North Cabarrus County & China Grove would like to say THANK YOU to our Firefighters.

    Firefighters Are Heroes Because They Run Towards the Danger

    When there are fires and explosions, most people flee and run in the opposite direction. Firefighters, however, run towards them. When disaster strikes, firefighters are one of the first officials to reach the scene. Even in medical emergencies, firefighters are responding to the call.

    Firefighters are courageous. They know that there’s a chance that things might not go their way. Yet, they push through and do it anyway. General Norman Schwarzkopf once said, “True courage is being afraid, and going ahead and doing your job anyhow, that’s what courage is.”

    Firefighters Are Heroes Because They Never Give Up

    On average, firefighters will work 10, 24-hour shifts per month.

    Firefighters also don’t get holidays off. When you’re curled up around the tree waiting for Santa, servicemen and women are out there keeping you safe. While your family is enjoying the fireworks this week, firefighters are on patrol. Besides running the shows, firefighters ensure that all safety regulations are in check to ensure that no one gets hurt.

    Firefighters Are Heroes Because They’re Also Scientists

    Not every fire starts with a match. In some cases, fires start when certain chemicals collide or when an electrical wire gets too hot. There a six known classes of fires. Some include gases, liquids, metals, and oils. Each one requires a different approach and it’s up to the firefighters to decipher which type of fire they’re dealing with.

    After subduing the flames, firefighters are tasked with finding the cause. They discover the starting point of a fire by using their knowledge of fire and deductive skills. They use their scientific knowledge of chemistry, physics, and engineering to deduct where and when a fire started. Besides pinpointing the origin, firefighters can also determine if a fire was accident or arson.

    Firefighters Are Heroes Because They Inspire Others

    Think about all the little boys and girls on Halloween strutting around town in plastic red firefighter hats. Even when you were young, there was always one classmate or friend who wanted to be a firefighter when they grew up. Firefighters are inspirational. Every day they face new dangers and every day they find ways to fix them.

    It takes a special kind of person to become a firefighter. They throw themselves out of windows, run through burning buildings and cut people out of cars. Firefighters see and experience things that affect them both mentally and physically. Despite this, they continue to do what they do.

    Firefighters Are Heroes Because They Do More than Fight Fires

    Being a firefighters means more than just battling blazes. Firefighters save people. Whether you’re hurt, stuck in a car, or stuck in a building, firefighters are there to help. They answer in catastrophes and car accidents. They even act as emergency medical technicians in some situations. Firefighters care for the sick and injured. They rescue pets, pull animals out of trees.

    Firefighters also work to prevent future fires from happening. They install fire alarms, create fire regulations, and teach children fire safety. Firefighters work tirelessly to ensure that their community is taken care of. Because being a firefighter isn’t about the glory or the money, it’s about how many lives you can change.

    We are so grateful for our firefighter partners who work tirelessly to make a difference in their communities.

    SUMMER SAFETY TIPS

    6/5/2018 (Permalink)

    Summer is here

    The summer season is a time to make memories and enjoy the great outdoors.  Below you will find tips, provided by the National Fire Protection Association.

    • When using a charcoal grill, only use starter fluids designed for grills; do not add fluid after coals have been lit.
    • When using a gas grill, ensure the hose connection is tight; check hoses for leaks.  Apply soapy water to the hoses to easily identify possible leaks.
    • When camping, always use a flame retardant tent and set up camp away from the campfire.  Use flashlights or battery- powered lanterns inside the tent, NOT liquid- filled heaters or lanterns.
    • Always build a campfire down wind from the tent area. Clear vegetation and dig a pit before building a fire.  Always extinguish the fire before going to sleep or leaving the campsite.  To extinguish a campfire, cove with dirt or pour water over the fire.
    • Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling to freshen a campfire.

    SERVPRO wishes you a happy and safe summer.

    National Electrical Safety Month

    5/31/2018 (Permalink)

    According to the National Fire Protection Association, 47,700 home fires in the U.S. are caused by electrical failures or malfunctions each year. These fires can be prevented by following essential home electrical safety tips.

    Extension cord safety

    • Don't use extension cords as a substitute for repairing building wiring.
    • Inspect extension cords for broken connectors, damaged insulation and missing hardware before each use.
    • Do not run extension cords through walls, over beams, around corners or through doorways.
    • Only use extension cords approved for the environment and loads expected.
    • Use only surge protected power strips. Inspect the power strips regularly for damage or signs of overloading
    • Consider having additional circuits or outlets added by a qualified electrician so you do not have to use extension cords.
    • Don’t run extension cords under rugs or carpets or in high traffic areas.
    • Keep extension cords away from children and animals.

    It's The Water You Don't See

    5/30/2018 (Permalink)

    Did you know that there's no such thing as a small disaster? At any time, a small leak could turn into a big claim because the unseen water can soak through carpet, pooling on the sub floors possibly causing structural damage. Water hidden behind walls, cabinets or under flooring can pool causing moisture that could pose greater health risks to your home and family later on. The faster the water is removed, the less chance of serious damage and potential hazards.  It only takes a couple of inches of water to cause significant harm.

    If water damage occurs, call us immediately to begin the mitigation process.  Time is of the essence! We have the equipment and expertise to walk you through your disaster. Our trained professionals are standing by.  Call Us Today  704-939-1944 

    Are you Prepared for a power outage?

    5/30/2018 (Permalink)

    You will not know how long the power may be out after a storm or an emergency. So are you prepared to survive if you are without power for a day? A week? This means having enough food, water and other supplies on hand to last for yourself and members of your family is a must. Local officials and relief workers will be on the scene after a disaster, but they cannot reach everyone immediately. The possibility to get help may only take hours to arrive. But what if it takes 72 hours? Depending on the nature of the disaster, road conditions may prevent help from arriving in a timely manner. Supplies will also be in high demand in this time of need. Additionally, basic services such as electricity, gas, water, sewage treatment and telephones may be cut off for days or even a week, or longer.

    Each home should keep a fully stocked emergency kit for times like these. Your supplies kit should contain items to help you manage during these outages. If the power goes out, be prepared by keeping necessary items centrally located in your home. Take the time to ensure that everyone in your family is aware of the "kit." Periodically check your kit to see that batteries operate properly. Here are a few of the suggested items to keep on hand:

    Flashlights for each family member, battery-operated radio and clock and extra batteries. Containers of bottled water; It is suggested 1 gallon of water, per person, per day. Canned, freeze-dried or dehydrated food, powdered milk, baby supplies for infants, as well as a non-electric can opener. Be sure to have a list of important phone numbers and of course, a first-aid kit.

    Following a disaster, there may be power outages that could last for several days. Stock canned foods, dry mixes and other staples that do not require refrigeration, cooking, water or special preparation. Be sure to include a manual can opener and eating utensils. The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

    •Store at least a three-day supply of non-perishable food.

    •Choose foods your family will eat.

    •Remember any special dietary needs.

    •Avoid foods that will make you thirsty.

    •Choose salt-free crackers, whole grain cereals and canned foods with high liquid content.

    •Ready-to-eat canned meats, fruits, vegetables and a can opener

    •Protein or fruit bars

    •Dry cereal or granola

    •Peanut butter

    •Dried fruit

    •Nuts

    •Crackers

    •Canned juices

    •Non-perishable pasteurized milk

    •High energy foods

    •Vitamins

    •Food for infants

    •Comfort/stress foods

    These and many other helpful tips will allow you to be prepared when a power outage strikes our area. Knowing what to have on hand can make all the difference.

    Got Mold ? Better Call SERVPRO North Cabarrus County & China Grove

    5/30/2018 (Permalink)

    Mold thrives under the right conditions

    Mold remediation is one of our primary areas of expertise here at SERVPRO of North Cabarrus County & China Grove

    We have the training and experience to contain the infestation, scrub health-threatening spores out of the air, remove the contaminated materials, and help prevent future microbial growth.

    A Moldy Situation

    Imagine you were cleaning out a storage closet at work, and you found mold growing on the back wall. Maybe an ice dam supplied the water that created an ideal situation for microbes to grow in this closet. Once you identified and resolved the source of the leak, you would still want to contact a professional to mitigate the mold and ensure healthy air for your employees and customers to breathe.

    Containing the Infestation

    When SERVPRO® franchise professionals begin a mold job, our first concern is to contain the mold infestation. The mold you can see is only a small part of the danger posed to building occupants. Mold reproduces by releasing invisible spores into the air. These spores pose the real hazard for those who breathe the air in the infested building. Therefore, we begin by preventing air from the contaminated area traveling to other parts of the building.

    Scrubbing Mold Out of the Air

    Each job is unique in its challenges and solutions. However, in most cases, a SERVPRO® mold mitigation team will set up a containment barrier and create a negative air situation inside the infested area--essentially a vacuum that ensures air only flows into and not out of the contained area while the air scrubbers filter the spores and other contaminants from the air.

    Removing Contaminated Materials

    Organic materials like drywall, carpeting, and ceiling tiles must be removed and discarded once they become contaminated with mold. This is why we encourage people to contact us immediately after a water loss to dry all the materials before microbial growth begins. Blowing a fan across moldy materials hoping to dry them and save them spreads mold spores in the air and increases the health risk to building occupants.  

    Inhibiting Future Growth

    SERVPRO® franchise professionals can never promise to prevent all future mold growth. Mold spores are everywhere in the atmosphere, and they take root and thrive whenever they find the perfect mix of moisture, food (organic materials) and temperature. However, our team does have several products that discourage microbial growth. Once your moldy materials have been removed and the air has been scrubbed to reduce the concentration of spores, we can apply one of these anti-microbial agents to help protect your building’s structural elements.

    Call SERVPRO® for Mold ASAP

    When you see mold, remember you cannot see the biggest threat that mold presents. Contact 

    SERVPRO North Cabarrus County & China Grove.

    OUR mold remediation team at  704-939-1944 for a free estimate and good advice about protecting yourself and other building occupants until the mold is removed and the air is clean again. 

    5 Common Causes of Water damage

    5/30/2018 (Permalink)

    5 Common Causes of Water Damage

    Rain isn't the main cause of water damage in homes and other buildings. Get to know some of the common causes of water damage so that you can do what you can to prevent it from happening on your property. 

    1. Broken Pipes – A broken pipe can do a lot of damage to your home in just a short amount of time. Before you know it, gallons short amount of time. Before you know of water could be spewing through your home. Pay close attention to any leaks, drips, and signs of deterioration. Have a plumber come out to your house for regular maintenance, and if there ever is a broken pipe, you can always turn the water off before the plumber arrives in order to avoid further damage.
    2. Pinhole Leaks – common if a home has copper plumbing, a pinhole leak is a puncture of a copper pipe due to corrosion. If your home has a copper water system, check your pipes for signs of corrosion often.
    3. Old/Faulty Appliances – If your fridge or washing machines aren’t maintained well, or have gotten too old, they could start to leak and create a significant amount of water damage in your home. It’s especially important to keep an eye on the appliances in your kitchen, as water damage caused by your fridge or dish washer can affect not just your floor, but your cabinets as well. Often times, leaks that go undetected for some time will cause significant water damage behind cabinets, which in turn can lead to mold if the problem goes unnoticed for an extended period.
    4. Roof Leaks – We don’t typically see much rain here in Southern California, but when we do, a lot of homeowners tend to suffer water damage due to roof leaks. Check your roofs frequently and take care of any maintenance or repairs while the weather is still sunny. That way you won’t have to worry about your home flooding next time a storm hits.
    5. Accidents – Sometimes luck just isn’t on your side and one tiny mistake can lead to a big problem. A clogged toilet or too much soap in the dishwasher or washing machine can have water coming across your bathroom, kitchen, or laundry room. These parts of the home are generally better equipped than the rest of the house to handle a larger spill, but water moves fast and could potentially cause damage to the walls, ceiling, or other rooms in the home. If an accident ever does occur that you think calls for a professional, call SERVPRO of North Cabarrus County & China Grove 704-939-1944 and we’ll make it"Like it never even happened."

    Spring Cleaning

    5/30/2018 (Permalink)

    ‘Tis the season for spring cleaning!

    The worst of winter is over, we have changed the clocks, flowers are blooming and pollen is in the air. It is time to start tackling those household items on your to-do lists. We know that it may not be the most exciting task undertaking spring cleaning in your home, so make your life a little easier this year and consider calling SERVPRO of North Cabarrus County & China Grove to help you cross carpet cleaning off your list.

    Most people know SERVPRO of North Cabarrus County & China Grove as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can make a dirty home as good as new. We have the industry experience and expertise to provide a deeper clean than your basic home cleaning service. Our hot water extraction process allows our professional carpet cleaning to address moderate and heavy soil conditions in your carpets. Our state-of-the-art equipment removes trapped soils and dirt from deep within your carpet’s pile and backing. Generally, a good rule of thumb is to have your carpets professionally clean every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until your carpets look dirty, the carpets may never be restored to their original appearance. Dirt builds up in layers, so when a carpet looks dirty, you are only seeing the dirt at the tips of the fibers. But there is more dirt hiding below the surface, down near the base of the pile, actually causing damage to your carpet. When the carpet is saturated with dirt, the soil has penetrated crevices and becomes firmly lodged.  Even the highest-quality carpet can show soiling over time. Decide to protect your investment by calling our team to clean and maintain your carpet. We also specialize in stain removal and offer stain resistance applications for an added level of protection to your carpets daily traffic and wear and tear. Give our team a call and cross carpet cleaning off your list of things to-do! - 704-939-1944

    Water Damage Emergency Tips

    5/30/2018 (Permalink)

    What you can do until help arrives?

    Water emergencies can happen in the blink of an eye. A small leak can turn into a big leak or busted pipe. And storm water and flooding can turn into a water emergency just as quick.

    You must take the proper steps during any water damage situation. Your primary focus should always be safety. First, you must ask, “Is it safe to stay in the house or business?” If the answer is yes, only then, should you locate and shut off the water source if possible. You can also call a qualified professional to help if need be. Next, and equally important, be sure to turn off the circuit breakers for the wet areas in your home or business. But please remember, only do activities that are safe for you to perform. Electrical and "slip and fall" hazards are big concerns. Wet materials can be VERY heavy and hazardous. Most importantly, be careful!

    Here is a list of some tips to help when experiencing a water damage:

    • Remove as much excess water as possible by mopping and blotting. Don't use your household vacuum to remove water. Leave the water mitigation to the SERVPRO team.
    • Wipe excess water from wood furniture after removal of lamps and tabletop items. Don't use television or other household appliances.
    • Remove and prop up wet upholstery and cushions. Don't leave wet fabrics in place.
    • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
    • Turn air conditioning on for maximum drying in summer. Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging
    • Remove colored rugs and items from wet carpeting.
    • Remove art paintings, computers and electronics, documents and other valuables to a safe, dry place.
    • Gather loose items from floors. Don't leave books, magazines on wet carpet or floors.

    When the UNEXPECTED water emergency happens, the team at SERVPRO North Cabarrus County & China Grove is here to make it "Like it never even happened."

    For immediate service SERVPRO of North Cabarrus County & China Grove.

    5/30/2018 (Permalink)

    SERVPRO of North Cabarrus County & China Grove provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Rowan County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

    • 24-Hour Emergency Service
    • Faster to Any-Sized Disaster
    • Highly Trained Restoration Technicians
    • A Trusted Leader in the Restoration Industry
    • Locally Owned and Operated
    • Advanced Restoration and Cleaning Equipment 

    Have Questions? Call Us 24/7 704-939-1944

    Residential Services

    Whether your North Cabarrus County or China Grove home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

    • Water Damage Restoration
    • Fire Damage Restoration
    • Mold Remediation
    • Storm Damage Restoration
    • Cleaning Services
    • Building/Reconstruction Services

    Commercial Services

    There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.

    • Commercial Water Damage Restoration
    • Commercial Fire Damage Restoration

    What Are the Causes of Mildew Odor and Mold Growth At Residential or Commercial Properties?

    5/30/2018 (Permalink)

    What Are the Causes of Mildew Odor and Mold Growth At Residential or Commercial Properties?

    When someone has commercial mold damage or mold in her home, she must hire a professional mitigation company to remove the dangerous contamination. Without the right type of remediation, mold will continue to spread in a building, creating poor air quality while damaging building materials such as drywall, hardwood floors and carpeting. If a property manager has mold in a commercial building, then he must remove the contamination to conform to local safety regulations in order to keep a business open. Mold damage occurs for several reasons, including:

    • Small water leaks from malfunctioning toilets
    • Water pipes that burst during inclement weather
    • Roofs that leak due to degradation or heavy rainstorms
    • High humidity levels and poor air circulation in a building
    • Flooding conditions from overflowing rivers or lakes
    • Sewage overflows from damaged sewer lines

    What Are the Typical Signs of Having Mold Damage In a Business or Home?

    There are several signs of having mold in a home or having commercial mold damage that include:

    • A smelly odor that might emanate from the ventilation system of a building
    • Visible signs of slimy or fuzzy mold growth on a building’s materials
    • Water stains and discolorations on walls, ceiling, baseboards or other surfaces
    • Mildew odor in a basement or attic
    • Rotting and decomposing building materials

    Use the Proper Deodorization Methods To Eliminate Mildew Odor

    Mold is a fungus that can grow on the inside or outside of a building. A mold fungus can be harmless or dangerous, depending on its type. Some types of mold growth will create a smelly odor that permeates a building, and if someone has a business, then her clients or customers will complain about the smell. Amateur deodorization methods for the smelly odor from mildew will only eliminate the problem for a short amount of time. The only way to eliminate the problems caused by mold completely is by contacting a highly trained mitigation expert.

    Home or Commercial Mold Damage Remediation Requires Using Specialized Cleansers

    When a property owner has a toxic fungus in a building, he needs to hire a professional mold removal company right away. The mold removal technicians hired by a property owner should have specialized mitigation equipment such as scrubbing machines and cleansers instead of household products that will make the fungus more resistant. With the right mold damage remediation methods, technicians can eliminate the mold in a home along with the smelly odor from mildew.

    Effective Mold Damage Mitigation Includes Sanitizing Vents and Climate-control Equipment

    An important aspect of mold removal services from knowledgeable technicians is that they can determine why there is commercial mold damage or mold in a home. A full-service remediation mold damage company has technicians who can inspect a building to determine why it has mildew odor that requires frequent deodorization and mold removal services. Effective mold removal requires tearing away contaminated materials before proper disposal of the items to prevent additional contamination. For the best deodorization in a building, a property owner must make sure that the mold damage technicians use suctioning equipment to sanitize a building’s climate-control and ventilation devices.

    How to Prevent New Mold Growth Inside a Business or Home

    After the mold is removed from a building, it is imperative to prevent new growth or smelly odors with a variety of steps. A property owner should identify and correct the problem areas in her residential or commercial structure to reduce water leaks or humidity. It is important to dry all of the damp areas in a building immediately along with keeping these spaces dry in the future. Great ways to prevent new mold in a home or business is by increasing a building’s air circulation. In addition, a property owner can replace the damaged materials in a building with mold-resistant products such as specialized drywall or insulation. For more information on mold removal and remediation contact 

    SERVPRO of North Cabarrus County & China Grove

    704-939-1944

    When Storms or Floods hit, SERVPRO of North Cabarrus County & China Grove is ready!

    5/29/2018 (Permalink)

    Highly trained Professionals are Here to Help!

    Storms and floods inflicting damage to your home or business?  SERVPRO of North Cabarrus County & China Grove is here to help! We have the ability to scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel.  OUR professional team is Ready when the unexpected happens.

    Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    Our staff is highly trained in property damage restoration and we are IICRC Certified. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Have Storm or Flood Damage? Call Us Today

    704-939-1944

    SERVPRO of North Cabarrus County & China Grove is ready when the unexpected happens. 

    Have you ever wondered how Ozone Removal Works?

    5/29/2018 (Permalink)

    A common question people have about using ozone is exactly how an ozone machine is able to remove odors from houses and/or businesses.  Basically, ozone removes odor by destroying the molecules, bacteria, and spores that cause unpleasant smells.

     Ozone (O3) is a highly reactive molecule that is very quick to chemically react with particles it comes into contact with.  Ozone is able to penetrate into air, walls, ceilings, ductwork, carpet fibers, gaps between floorboards, and cracks in walls areas thereby destroying odors that it finds there by breaking down odor-causing molecules in any area where air is allowed to flow. The extra oxygen atom in the ozone attaches itself to other molecules, chemically changing their structure to create non-offensive molecules – eliminating the smell.

    Do you know the diffence between a Tornado Watch and a Tornado Warning?

    5/29/2018 (Permalink)

    Take shelter if a tornado warning is issued!!!

    Do you know the difference between a tornado WATCH and a tornado WARNING?

    Tornadoes are nature’s most violent storms. They start out as powerful thunderstorms and build up into funnel-shaped clouds that reach from the thunderstorm to the ground. These whirling winds can reach up to 300 miles per hour and has the capability to destroy everything in its path.

    Did you also know that there is a season for tornadoes? In North Carolina, the peak season is typically March through May. Tornadoes develop quickly and there may be little to no advanced warning before one hits your area. The best thing to do is know the basics and be sure to plan ahead.

    A tornado WATCH is the termed used to identify that the weather conditions are favorable for a tornado. This is a time to stay alert and prepare for a possible tornado. When experiencing a tornado WARNING, that means a tornado has been spotted and there is a serious threat to life and property to those in its path. This is a time to act and find shelter. Everyone should have a way to receive a tornado warning even while sleeping. Emergency alerts can sound an alarm on your smart phone when a warning is issued for your area. When a warning is issued, it is best to seek shelter in a small interior room of a sturdy building; a basement, closet, hallway or a windowless bathroom.

    Knowing the difference between the two can prepare you for the necessary steps to take when considering the threat of severe weather.

    Winter Weather & Frozen Pipes

    2/9/2018 (Permalink)

    Winter Weather

    Winter weather can wreak all kinds of hazards to your Kannapolis or Concord home or business.  Frozen pipes exposed to cold weather can burst and cause considerable damage to your property if not addressed quickly.  Some ways to help prevent frozen pipes include:

    • Opening cabinets door to allow warm air in
    • Leaving a small drip from your faucets
    • Disconnecting outside hoses from your house
    • Draining water from sprinkler lines
    How to Thaw Frozen Pipes According to the American Red Cross
    • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
    • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
    • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

    If winter weather does cause damage to your property, call SERVPRO of North Cabarrus County & China Grove to begin mitigation immediately to limit further damage.  

    Faster to your Water Damage Event

    9/25/2017 (Permalink)

    Need Emergency Service? Call Us 24/7 – 704-939-1944

    Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of North Cabarrus County & China Grove provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    Faster To Any Size Disaster

    Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of North Cabarrus County & China Grove arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

    Need Emergency Service? Call Us 24/7 – 704-939-1944

    Water Damage Timeline

    Within Minutes

    • Water quickly spreads throughout your property, saturating everything in its path.
    • Water is absorbed into walls, floors, upholstery, and belongings.
    • Furniture finishes may bleed, causing permanent staining on carpets.
    • Photographs, books, and other paper goods start to swell and warp.

    Hours 1 - 24:

    • Drywall begins to swell and break down.
    • Metal surfaces begin to tarnish.
    • Furniture begins to swell and crack.
    • Dyes and inks from cloth and paper goods spread and stain.
    • A musty odor appears.

    48 Hours to 1 Week:

    • Mold and mildew may grow and spread.
    • Doors, windows, and studs swell and warp.
    • Metal begins to rust and corrode.
    • Furniture warps and shows signs of mold.
    • Paint begins to blister.
    • Wood flooring swells and warps.
    • Serious biohazard contamination is possible.

    More Than 1 Week:

    • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
    • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

    SERVPRO of North Cabarrus County & China Grove specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Residents: Follow These Mold Safety Tips If You Suspect Mold

    9/25/2017 (Permalink)

    Be careful! Without proper training, you could be spreading mold throughout your home.

    If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

    What to Do:

    • Stay out of affected areas.
    • Turn off the HVAC system and fans.
    • Contact SERVPRO of North Cabarrus County & China Grove for mold remediation services.

    What Not to Do:

    • Don’t touch or disturb the mold.
    • Don’t blow air across any surfaces with visible or suspected mold growth.
    • Don’t attempt to dry the area yourself.
    • Don’t spray bleach or other disinfectants on the mold.

    About Our Mold Remediation Services

    SERVPRO of North Cabarrus County & China Grove specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

    If You See Signs of Mold, Call Us Today – 704-939-1944

    Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.

    6/13/2017 (Permalink)

    Restaurant Fire

    Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

    Smoke and soot facts:

    • Hot smoke migrates to cooler areas and upper levels of a structure.
    • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
    • The type of smoke may greatly affect the restoration process.

    Different Types of Smoke

    There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of North Cabarrus County & China Grove will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

    Wet Smoke – Plastic and Rubber

    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

    Dry Smoke – Paper and Wood

    • Fast burning, high temperatures, heat rises therefore smoke rises.

    Protein Fire Residue – Produced by evaporation of material rather than from a fire

    • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

    Our Fire Damage Restoration Services

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

    Have Questions about Fire, Smoke, or Soot Damage?
    Call Us Today
    – 704-939-1944

    24 Hour Emergency Water Damage Cleanup

    3/10/2017 (Permalink)

    Flooded church Hallway

    SERVPRO of North Cabarrus County & China Grove is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and the cost to clean it up.

    We Answer the Phone Ready to Help
    Call Today  704-939-1944

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Cabarrus County & China Grove has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

    • Your name and contact information
    • Your insurance information (if applicable)
    • The street address of the water-damaged home or business
    • When did the flooding or water damage occur?
    • What caused the water damage (if known)?
    • Is there electricity available (on-site)?

    We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event, so our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property and make it "Like it never even happened."

    Do you know what the IICRC represents?

    11/16/2016 (Permalink)

    SERVPRO of North Cabarrus County & China Grove is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

    IICRC Certified Firms must

    • Present accurate information to consumers and conduct business with honesty and integrity.

    • Require a technician on all jobs who has been formally trained and passed all required tests.

    • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

    • Maintain liability insurance to protect all parties in the event of an accident.

    • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

    The IICRC Develops The Standards For The Restoration Industry

    The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

    Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

    About SERVPRO of North Cabarrus County & China Grove

    SERVPRO of North Cabarrus County & China Grove specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    It's The Water You Don't See

    10/14/2016 (Permalink)

    Water Damage Timeline

    Did you know that there's no such thing as a small disaster? At any time, a small leak could turn into a big claim because the unseen water can soak through carpet, pooling on the sub floors possibly causing structural damage. Water hidden behind walls, cabinets or under flooring can pool causing moisture that could pose greater health risks to your home and family later on. The faster the water is removed, the less chance of serious damage and potential hazards.  It only takes a couple of inches of water to cause significant harm.

    If water damage occurs, call us immediately to begin the mitigation process.  Time is of the essence! We have the equipment and expertise to walk you through your disaster. Our trained professionals are standing by.  

    Have you ever wondered how Ozone Removal Works?

    8/17/2016 (Permalink)

    A common question people have about using ozone is exactly how an ozone machine is able to remove odors from houses and/or businesses.  Basically, ozone removes odor by destroying the molecules, bacteria, and spores that cause unpleasant smells.

     Ozone (O3) is a highly reactive molecule that is very quick to chemically react with particles it comes into contact with.  Ozone is able to penetrate into air, walls, ceilings, ductwork, carpet fibers, gaps between floorboards, and cracks in walls areas thereby destroying odors that it finds there by breaking down odor-causing molecules in any area where air is allowed to flow. The extra oxygen atom in the ozone attaches itself to other molecules, chemically changing their structure to create non-offensive molecules – eliminating the smell.

    Do you know the diffence between a Tornado Watch and a Tornado Warning?

    7/20/2016 (Permalink)

    Take shelter if a tornado warning is issued!!!

    A Tornado WATCH is issued by the NOAA Storm Prediction Center meteorologists who watch the weather 24/7 across the entire U.S. for weather conditions that are favorable for tornadoes. A watch can cover parts of a state or several states.  

         A Tornado WARNING is issued by your local NOAA National Weather Service Forecast Office meteorologists who watch the weather 24/7 over a designated area. This means a tornado has been reported by spotters or indicated by radar and there is a serious threat to life and property to those in the path of the tornado. ACT now to find safe shelter! A warning can cover parts of counties or several counties in the path of danger.

    Knowing the difference between the two can prepare individuals for the necessary steps to take when considering the threat of severe weather.

    When Storms or Floods hit, SERVPRO of North Cabarrus County & China Grove is ready!

    6/28/2016 (Permalink)

    Highly trained Professionals are Here to Help!

    Storms and floods inflicting damage to your home or business?  SERVPRO of North Cabarrus County & China Grove is here to help! We have the ability to scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

    Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    Have Storm or Flood Damage? Call Us Today

    704-939-1944

    Dos and Don'ts of Heat Safety

    6/21/2016 (Permalink)

    Summer Heat Safety Tips

    According to data from the National Weather Service, hot temperatures harm more people—and take more lives—each year than floods, lightning, tornadoes, and hurricanes combined.

    For starters, Drink when you're thirsty! Thirst kicks in when you're already around 2 percent dehydrated. On most days, women need about 9 cups of fluids, while men require 13 cups.

    DO Wear lightweight, light-colored, loose-fitting clothing.

    DO Limit your outdoor activity to morning and evening hours.

    DO have small, frequent meals.

    DO Protect yourself from the sun by wearing a wide-brimmed hat (also keeps you cooler) and sunglasses and by putting on sunscreen of SPF 15 or higher.

    DON'T drink too much alcohol.

    DON'T rely solely on Electric fans.

    DON'T leave the children or pets in the car

    DON'T work outside alone - use the buddy system.

    DO Check on family, friends and neighbors who do not have air conditioning, who spend much of their time alone or who are more likely to be affected by the heat.

    Got Mold?

    5/23/2016 (Permalink)

    Mold and mildew are fungi that happily and quickly grow anywhere there is moisture. They serve an important purpose in our environment by helping to destroy organic materials such as leaves, thereby enriching the soil. But that same attribute can cause a serious health issue. 

    Check for areas in your home where there could be high humidity or water damage, such as a damp basement or crawl space. Mildew and mold can grow on wood products, ceiling tiles, cardboard, carpets, drywall, fabric, foods, and insulation. These growths can begin to develop on a damp surface within 24 and 48 hours and produce spores that travel through the air. They will break down and destroy whatever they're growing on.

    If you have any mold concerns regarding your home or business, call SERVPRO at 704-939-1944 to schedule an appointment. 

    National Electrical Safety Month

    5/16/2016 (Permalink)

    According to the National Fire Protection Association, 47,700 home fires in the U.S. are caused by electrical failures or malfunctions each year. These fires can be prevented by following essential home electrical safety tips.

    Extension cord safety

    • Don't use extension cords as a substitute for repairing building wiring.
    • Inspect extension cords for broken connectors, damaged insulation and missing hardware before each use.
    • Do not run extension cords through walls, over beams, around corners or through doorways.
    • Only use extension cords approved for the environment and loads expected.
    • Use only surge protected power strips. Inspect the power strips regularly for damage or signs of overloading
    • Consider having additional circuits or outlets added by a qualified electrician so you do not have to use extension cords.
    • Don’t run extension cords under rugs or carpets or in high traffic areas.
    • Keep extension cords away from children and animals.

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