Recent Why SERVPRO Posts

Mold Infestation in China Grove?

6/21/2021 (Permalink)

We mitigate and remediate mold damage in Rowan County.

China Grove Residents Want to Know

SERVPRO® of North Cabarrus County & China Grove has been mitigating and remediating mold infestations for residents and commercial businesses for years and we know that our wet winters and our hot and muggy summers in China Grove create the perfect conditions for mold to grow. Here is some helpful information from our website about mold:

Understanding Mold

  • Mold is present almost everywhere, indoors and outdoors
  • Before mold remediation can begin, any sources of water or moisture must be addressed, or the mold may return
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, on clothes and pets, or air conditioning and heating systems
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water
  • Even higher-than-normal indoor humidity can support mold growth
  • Keep indoor humidity below 45 percent to discourage mold growth

Call Us Today!

Mold can spread quickly to other parts of a structure if it is not mitigated and remediated quickly. When you experience a mold outbreak in your home or commercial business in China Grove, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® Call us today at 704-939-1944. We’ll mitigate and remediate your mold problem, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Faster to Any Size Disaster in Davidson?

6/14/2021 (Permalink)

We respond to property damage emergencies 24-hours a day in Mecklenburg County.

Fast Response Time is Everything

At SERVPRO® of North Cabarrus County & China Grove, we know that our fast response time is critical, as every minute counts when we are responding to a property damage emergency. In many cases, we arrive and work alongside the firefighters and other first responders as they are completing their jobs and leaving the scene.

This is when our job starts. We know that in many situations, immediate action is required to minimize the potential for further loss. For instance, water is especially invasive and will spread quickly and absorb into floors, walls, and furniture. Water damage will also be present in the aftermath of a fire emergency and will require immediate cleanup to prevent additional damage.

Faster Response Time

Property damage emergencies can happen at any time of the day or night. Our emergency response teams have the advanced training, specialized equipment, and experience to mitigate and restore any property damage emergency you may have. In most cases, we can arrive within four hours of your call. We will also help you with the insurance paperwork and process.

Call Us Today!

When your home or business experiences a property damage emergency, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® Call us today at 704-939-1944. We’ll restore your property damage in Davidson, “Like it never even happened.”

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Flooded Kitchen in Concord?

6/2/2021 (Permalink)

We mitigate water damage 24-hours a day in Cabarrus County.

Ice Dispenser Disaster in Concord?

When my refrigerator ice dispenser supply line burst and flooded my hardwood floors, I needed to act fast. My insurance adjuster told me to call SERVPRO® of North Cabarrus County & China Grove, and I’m glad I did. They extracted the water and set up industrial-grade air movers and blowers to dry the area completely, and their fast response and mitigation saved my beautiful floors!

According to the Insurance Institute for Business and Home Safety (IBHS), seventy-three percent of losses involving an ice maker were caused by a supply line failure, and ten percent were linked to improper installation of new refrigerators.

Here are some loss prevention and maintenance tips from the IBHS:

  • Proper installation of the ice maker supply line hose is important to avoiding water damage
  • Ensure the valve connection is secure and check for kinks
  • Inspect the hose every six months
  • If kinks are present replace the hose
  • Leave a three-to-four-inch space between the back of the refrigerator and the wall to prevent the hose from crimping
  • When pulling the refrigerator out for cleaning or service, avoid getting the hose caught beneath the wheel
  • Locate the water shut-off valve and inspect it every six months to make sure the water supply will shut off

Call Us Today!

When you have a water damage emergency in Concord SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

High Customer Satisfaction in China Grove?

5/24/2021 (Permalink)

We have happy customers in Rowan County.

Happy Customers in China Grove?

SERVPRO® of North Cabarrus County & China Grove has been responding to property damage emergencies in China Grove for years, and customer satisfaction is key to our success! Here is a customer testimonial from our website:

“Several weeks ago, our basement flooded due to all the rain we had. I found SERVPRO online and called them early that morning. Within a few hours, they were on the job, cleaning the water out of the carpet that was there. Jose and Sam were professional, courteous, and very efficient. They helped move the furniture that needed to be moved. Once the water was removed, they treated the carpet for mold and mildew. As a result, there was NO smell lingering from the wet carpet. They made my life a whole lot easier, and I am grateful for the service they provide. Should I need help again with the basement, I will definitely call SERVPRO for help.” Nancy in China Grove

Call Us Today!

Property damage can happen at any time of the day or night, and our technicians are on-call 24-hours a day to serve you. When you have a property damage emergency in China Grove, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Crime Scene Cleanup in China Grove?

4/26/2021 (Permalink)

We provide crime scene cleanup services in Rowan County.

When I came into the office to drip off some files on Sunday afternoon there was broken glass and debris strewn all over the floor. It was a shocking and unsettling experience. I contacted the China Grove Police Department and my insurance adjuster right away. After my office was processed as a crime scene, I was left with a huge mess. My insurance adjuster referred me to SERVPRO® of North Cabarrus County & China Grove, and I’m glad he did. They sent a team in and they were able to clean, disinfect, and deodorize the office in time for work to being on Monday!

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Crime Scene Investigation Cleanup and Bloodborne Pathogen Removal

Crime scene processing can leave behind fingerprint powder and evidence-gathering chemicals and tear gas and pepper spray residues. When required, we remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death.

Call Us Today!

When you require crime scene cleanup and restoration services, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® We have a team of highly trained restoration technicians ready to assist you 24-hours a day in China Grove. Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Mold Mitigation and Remediation in Kannapolis?

3/24/2021 (Permalink)

We mitigate and remediate mold in Cabarrus County!

Discovering a mold infestation in your home or place of business can be scary. Mold spores are always present in the Earth’s atmosphere, and these microscopic spores are just waiting for the optimum, moist, and warm conditions to grow. SERVPRO® of North Cabarrus County & China Grove has been mitigating and remediating mold infestations for years in Cabarrus County and Kannapolis. Here are some customer testimonials:

“Last spring, I hired Whitney to remediate the mold in the crawlspace of one of my listings. He was always responsive, his employees were professional and prompt, and the job was finished on time with complete satisfaction of the homeowner. Two additional clients with moisture issues have also hired SERVPRO. The work was done on time and in both cases, the homeowners were extremely pleased with the results.” Peggy Jones, Realtor

“I had a very bad mold issue in my home and had SERVPRO of North Cabarrus County and China come in to look at it. Russ and his team came over in a timely manner and took care of the problem. I would recommend this company to anyone with mold issues!” Elizabeth

Call Us Today!

When your home or business needs help mitigating and remediating mold, SERVPRO® of North Cabarrus County & China Grove is Here to Help. ® We have a team of highly trained and certified mold remediation technicians ready to assist you 24-hours a day in Kannapolis. Call us today at 704-939-1944. 

SERVPRO® of North Cabarrus County & China Grove is Independently Owned and Operated.

Why SERVPRO of North Cabarrus County & China Grove

3/14/2021 (Permalink)

In a crisis, you usually only get one shot at doing things right. Things are moving fast and happening suddenly and the choices we make can’t be second-guessed while the catastrophe is in full swing. That being said, choosing your cleanup and restoration company is something that you only want to do once so feel free to ask SERVPRO of North Cabarrus County & China Grove a few questions before you hire us! Consider these:

  • First—Am I going to have to worry about a job half done? When you leave, will I have to hire someone else to finish the job? The answer is no because we want you to have enough confidence to tell your friends/ business associates about us.  We want you to be satisfied so we promise to be thorough. 
  • Second—If you run into difficulty, do you have the resources to push through and get it done? At SERVPRO of (Franchise), we absolutely do. Because we’re nationwide, we have access to the know-how, the materials, and the technology of over 1,700 franchises across the USA. 
  • Third—When you leave, will you have done the best job you know how to do? The answer to that is yes. The main reason? Because we care.

So if you’re wondering who to call in the heat of the moment, let us be your choice. We won’t let you down. By the time we are done, the damage will look "Like it never even happened."

SERVPRO of North Cabarrus County & China Grove is Independently Owned and Operated.

Together We Restore your Home in Gold Hill

3/13/2021 (Permalink)

Together we get it done.

Life is full of mishaps and otherwise unwanted stress creators such as storms. Did you know that wind can reach speeds of up to 60 mph in severe cases?  This kind of wind in your Gold Hill home or business can cause several different kinds of damage, as well as leave areas of the structure vulnerable to rain and other water crisis such as broken pipes. SERVPRO of North Cabarrus County & China Grove can work together with you to lower chances for incurring injury and/or cost due to storm damage.

Your part.

Preparedness is a necessary tool in your efforts to protect your home in Gold Hill.

It’s your house; so not only do you have a vested interest in lowering risks to your home and family; but that same preparedness creates a more stress-free environment. 

Be prepared for the worst when times are the best. Don’t wait until the wind is moving at speeds of forty mph outside before you start making calls and buying batteries. Do these things early on when there are no clouds in the sky.

Our part.

SERVPRO of North Cabarrus County & China Grove promises to answer when you call. We promise that the person fielding your call will understand not only the proper responses to your cleanup and restoration questions but they will understand your vulnerable and stressful position as the owner/insurance adjuster.  We will use that understanding to make you as comfortable with what’s happening as possible. We will send the correct people, and the proper equipment to meet whatever needs have been created by the unfortunate event(s).

SERVPRO of North Cabarrus County & China Grove is independently owned and operated. 


6/29/2020 (Permalink)

You can’t see or smell carbon monoxide, but at high levels it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas created when fuels, like gasoline, wood, coal, natural gas, and propane burn incompletely. According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups including unborn babies, infants and people with chronic heart disease, anemia, or respiratory problems being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages. Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips provided by the United States Fire Administration.

  • Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year
  • Open the damper for proper ventilation before using a fireplace. Never use your own oven or stovetop to heat your home.
  • Make sure all fuel-burning equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbeque grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

SERVPRO of North Cabarrus County & China Grove also wants to make sure you are aware of the symptom of CO poisoning. (

Dull headache 




Shortness of breath 


Blurred vision 

Loss of Consciousness

Why SERVPRO? You can Trust SERVPRO!

6/22/2020 (Permalink)

SERVPRO Franchise Professionals have been helping business and homeowners recover from fire and water damages across the United States. SERVPRO has over 1,600 Franchises Nationwide. We understand that there’s no such thing as a small emergency when it comes to your home or business. Our crew can usually be on-site within four hours to help prevent damage and protect the structure, business or personal property. Timely mitigation is key to minimizing damage, business interruptions or recovery costs. We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity.

24-hour Emergency Service

In our business, you need to be fast! The sooner we arrive, the better the chance we can reduce damage and save money. The team at SERVPRO of North Cabarrus County & China Grove is available 24 hours a day, seven days a week, 365 days a year. Our technicians are trained and ready to quickly restore your property to preloss condition whenever possible.

Here at SERVPRO of North Cabarrus County & China Grove,  we understand your loss is the job that matters the most!

What To Expect After Contacting SERVPRO

5/14/2020 (Permalink)

I have fire or water damage to my home...Now what?

If a homeowner in Kannapolis, NC has water or fire damage to their home, it is important to act quickly. SERVPRO of North Cabarrus County & China Grove’s 24 hour a day, seven days a week availability makes us a top choice for many insurance agencies. We work closely with our local insurance agents so they are informed of all the services that we can provide. Here is what you can expect during the first several hours after contacting the restoration company.

  1. A Quick Response
    When your home or business has had fire or water damage, the response time is an important factor in how time-consuming and how costly the restoration will be. SERVPRO is always open, so you can expect to hear back quickly after you have contacted us about the emergency. Once you have provided us with the necessary information, we will begin preparing to address the needs of your situation.
  2. Arrival to the Damaged Site
    Because we are your local franchise, SERVPRO of North Cabarrus County & China Grove can arrive quickly to any emergency. We can be on site to begin the restoration process within a few hours. This fast response can make a huge difference if your home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall.
  3. Inspection and a Verbal Briefing
    Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. They will provide a verbal briefing so that you are aware of what will happen next. Our quick 24 hour response will allow us to begin mitigation as soon as possible to prevent any further damage before they begin any necessary work. The 24 hour period after damage has occurred is crucial. SERVPRO of North Cabarrus County & China Grove’s fast response will allow you to have your home back sooner.

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO professional are trained and Here To Help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Cabarrus County & China Grove, (704) 939-1944