What our Customers say...
Your performance and strong workmanship far exceeded my wildest expectations. I was very happy with your timeliness and the care you took to restore my office. We are the second company to have used you on our block and certainly wont be the last. I would tell any company faced with an emergency water situation to call you immediately. We got to the office on that fateful Monday morning, only to find the floor covered with water. We didn't even think about the possibility of mold, but you took the care to explain all the possible problems to us. You had your team mobilized and hard at work within an hour or two. They worked so diligently that we were back in the office in no time. We cant thank you enough for how hard you worked for us.
The last thing I needed after the recession hit my business hard was a flood in the back kitchen, but of course that's exactly what happened. Your men did an excellent job cleaning up the water damage and worked speedily to help get our doors open again. SERVPRO of North Cabarrus County & China Grove finished the job well within the quote they gave, and were more than willing to stay late and do whatever was necessary to clean up the mess and prevent any additional water damage from happening. Your help in drying the building to the satisfaction of the city, myself and your very high standards gave me the opportunity to open the restaurant again. I couldn't have been in better hands.
When the building I manage had a flood in the basement, I thought I had a real nightmare on my hands. I called SERVPRO of North Cabarrus County & China Grove on a recommendation from a plumbing company, and they came out to extract the water immediately. My building isn’t the easiest to work on; it demands a lot of technical knowledge and experience. SERVPRO of North Cabarrus County & China Grove thoroughly dried the basement and surrounding areas, testing for mold and any possible contamination of other areas. They completed the project before the agreed-upon date, not to mention finishing well within the estimated price they originally provided on the contract. I can sleep better knowing that I’ve now built a strong working relationship with a reputable water damage restoration company like SERVPRO of North Cabarrus County & China Grove.
I couldn’t give them a higher recommendation.
On Sunday the cold weather conspired to clog all of our main drain lines, and we had a terrible flood in the basement of our facility. We are a small non-profit organization and an incident like this can be devastating if we lose supplies, materials and equipment. Your technicians Justin and Johnathan came to our rescue-literally. They are extremely polite and personable. They took time to explain their work plan, methods and worked very hard until the job was done. In short SERVPRO of North Cabarrus County & China Grove did a fantastic job and we are grateful to them and to your company for sending to uthem to us. We didn’t lose one item.