Recent Posts

Preparing for Hurricane Hazards in your Concord Home

8/17/2020 (Permalink)

Satellite image of hurricane Isaias over the Atlantic ocean Make sure you are prepared for hurricane hazards during the next storm.

Hurricane season has already begun and several named storms have developed in the Atlantic, Caribbean or Gulf of Mexico. Hurricanes can be life-threatening as well as cause serious property damage. Most recently the coast of North Carolina experienced just that as Hurricane Isaias, a Category 1 hurricane that caused extensive damage across the Caribbean and the East Coast of the United States.

The National Weather Service lists the following as potential “hurricane hazards.”

Storm surge is the abnormal rise of water generated by a storm’s winds. This hazard is historically the leading cause of hurricane related deaths in the United States. Storm surge and large battering waves can result in large loss of life and cause massive destruction along the coast. Storm surge can travel several miles inland, especially along bays, rivers and estuaries.

Flooding from heavy rains is the second leading cause of fatalities from landfalling tropical cyclones. Widespread torrential rains associated with these storms often cause flooding hundreds of miles inland. This flooding can persist for several days after a storm has dissipated.

Winds from a hurricane can destroy buildings and manufactured homes. Signs, roofing material and other items left outside can become flying missiles during hurricanes.

Tornadoes can accompany landfalling tropical cyclones. These tornadoes typically occur in rain bands well away from the center of the storm.

Dangerous waves produced by a tropical cyclone’s strong winds can pose a significant hazard to coastal residents and mariners. These waves can cause deadly rip currents, significant beach erosion and damage to structures along the coastline, even when the storm is more than a 1,000 miles offshore.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property and take steps to protect your home or business. For more information on recovering from water damage caused by weather-related disasters, be sure to contact SERVPRO of North Cabarrus County & China Grove at 704-939-1944. We will be glad to help you and your business when dealing with storm flooding or damage.

A Small Leak Could Be A Big Problem

7/11/2020 (Permalink)

demoed wal and floor from water damage with text a small leak can cause a big problem Don't wait and let a small leak cause a big problem.

There’s no such thing as a small disaster, especially when a small leak now can blossom into a big insurance claim later. Unseen water can soak through walls, seep through carpet and pool on subfloors, causing major problems over time. Instead of trusting untrained eyes, help ensure the value of your property and minimize damage by calling SERVPRO of North Cabarrus County & China Grove. We have the equipment, training and experience to find and dry unseen water before secondary damage sets in. We help small leaks from becoming big problems. Here’s an overview of some of the areas of your property that may be affected by a small leak:

The water damage that you see in your home is a wet surface, most likely a puddle on the carpet. But what you don’t see is that the carpet pad that is under it is completely saturated. It can continue to seep under the baseboards and into the drywall. From there, the water can do further damage to the insulation, as well as the wall stud, and even the sheathing. After the water saturates the carpet pad, it will start to damage the subfloor. If there is a significant amount of water or if it sits unattended for a long period of time, it could potentially damage the floor joists and leak into the basement or damage the foundation. What appeared to be a small problem is a much larger one. Because it’s the water you don’t see that causes the most damage.

When our SERVPRO technicians arrive at your property, they will identify the source of the loss and the type of water. Next, they measure the temperature and humidity to use in the calculations for drying analysis. In order to be thorough, a survey is done to determine the extent of the damage and inspect the premises for hidden moisture. SERVPRO crews will be sure to move any contents from the area as well as block any furniture to avoid any further damage. They will perform emergency water extraction and remove any saturated debris like the carpet, carpet pad or subfloor and drywall if necessary.

So remember to call the professionals at SERVPRO of North Cabarrus County & China Grove at 704-939-1944 when you experience any leak.

Emergency Ready Profile for your Commercial Property. Are you Ready?

7/7/2020 (Permalink)

SERVPRO employee with man in a suit in an office setting Is your business ready for whatever happens?

At SERVPRO of North Cabarrus County & China Grove, we are ready to respond immediately to commercial water or fire loss. We work quickly to clean or restore your business to its preloss condition. Disasters seem to happen when you are away from the office or on vacation. Do you have a plan if a crisis should occur? As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Our team works directly with the commercial business in our area.

  •  Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

SERVPRO of North Cabarrus County & China Grove can help reduce the impact of any natural or man-made disaster and can help you quickly get your property back in working order. So whether you are at lunch, on vacation or after-hours, your business will be Ready for whatever happens.

Severe Weather Safety

7/6/2020 (Permalink)

Dark storm clouds and sky with yellow street sign with text Are you Ready? Will you be ready when severe weather strikes?

Severe weather can happen any time, any where. According to the NOAA, each year, Americans cope with an average of the following intense storms:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 land falling deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather related, leading to around 650 deaths per year and nearly $15 billion in damage. ( Knowing your risks of server weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your Risk.

The first step to becoming weather ready is to understand the type of hazardous weather that can affect you where you live and work and how the weather can impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio and learn about Wireless Emergency Alerts in your area. Severe weather comes in many forms and your shelter plan should include all types of local hazard scenarios.

Take Action.

Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an example.

Once you have taken action to prepare for sever weather, share your story with family members, co-workers and friends on social media. Your preparedness efforts may inspire others to do the same.

Give us a call at SERVPRO of North Cabarrus County & China Grove at 704-939-1944 to discuss how we can help your business to prepare for severe weather with an Emergency Ready Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster. We can help you be “Ready for whatever happens!”


6/29/2020 (Permalink)

You can’t see or smell carbon monoxide, but at high levels it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas created when fuels, like gasoline, wood, coal, natural gas, and propane burn incompletely. According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups including unborn babies, infants and people with chronic heart disease, anemia, or respiratory problems being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages. Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips provided by the United States Fire Administration.

  • Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year
  • Open the damper for proper ventilation before using a fireplace. Never use your own oven or stovetop to heat your home.
  • Make sure all fuel-burning equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbeque grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

SERVPRO of North Cabarrus County & China Grove also wants to make sure you are aware of the symptom of CO poisoning. (

Dull headache 




Shortness of breath 


Blurred vision 

Loss of Consciousness

Why SERVPRO? You can Trust SERVPRO!

6/22/2020 (Permalink)

SERVPRO Franchise Professionals have been helping business and homeowners recover from fire and water damages across the United States. SERVPRO has over 1,600 Franchises Nationwide. We understand that there’s no such thing as a small emergency when it comes to your home or business. Our crew can usually be on-site within four hours to help prevent damage and protect the structure, business or personal property. Timely mitigation is key to minimizing damage, business interruptions or recovery costs. We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity.

24-hour Emergency Service

In our business, you need to be fast! The sooner we arrive, the better the chance we can reduce damage and save money. The team at SERVPRO of North Cabarrus County & China Grove is available 24 hours a day, seven days a week, 365 days a year. Our technicians are trained and ready to quickly restore your property to preloss condition whenever possible.

Here at SERVPRO of North Cabarrus County & China Grove,  we understand your loss is the job that matters the most!

Things to do for Water Damage until Help Arrives

5/26/2020 (Permalink)

green background with water damage tips. Help minimize water damage to your home with these useful tips.

If your home or business in Kannapolis has water damage, you can do some things before help arrives. First, make sure that the building or home is safe. SERVPRO of North Cabarrus County & China Grove wants you to remember:

  • Waterlogged materials are very heavy
  • Wet surfaces are slippery
  • Make sure that electrical power is off before you handle devices
  • Make sure you are standing on dry area before you turn on electric power

SERVPRO of North Cabarrus County & China Grove suggests that you:

  • Remove excess water with mops and/or towels
  • Wipe water from wood furniture or other items
  • Remove wet cushions. Prop them upright to dry
  • Roll and hang up rugs to dry
  • Place foil or blocks between furniture and wet carpeting
  • Turn on dehumidifiers or air-conditioning if it is safe
  • Move colored items from wet carpeting
  • Move valuables and artwork to a safe, dry place
  • Move loose items from the floor or counters
  • Start drying items ASAP
  • Remember that mold starts growing within 24 hours
  • Stay away from rooms that have sagging ceilings

Be sure to reach out to SERVPRO of North Cabarrus County & China Grove to assist you in the drying of your damaged property properly and avoid any mold growth. Give us a call at 704-939-1944 and find out how we can help.

Restoring Your Kannapolis Commercial Property After Water Damage Occurs

5/21/2020 (Permalink)

SERVPRO employee and business owner walking through flooed office space Commercial Water Damage Events Present Unique Challenges

When flooding and water damage occurs at your Kannapolis commercial property, they are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals at SERVPRO are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Cabarrus County & China Grove

SERVPRO of North Cabarrus County & China Grove specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. Rest assured our staff is equipped with the knowledge to restore your property.

Please give us a call at 704-939-1944 and find out how we can help you and your commercial property.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

 Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of North Cabarrus County & China Grove today at  704-939-1944 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.

Home Cooking Fire Safety

5/14/2020 (Permalink)

Hand holding a Pan on gas stove with blazing fire in the pan Don't let your cooking get out of control

Cooking at home more frequently lately?

With the turn of events in the world and the onset of the COVID-19 pandemic, we are being asked to abide by the stay at home orders. That means the majority of us are now cooking from home. And that maybe something we are not used to doing.  Cooking fires can easily start and quickly get out of control. Please read these valuable cooking safety tips and statistics provided by the National Fire Protection Association (NFPA).

What you should know about home cooking safety?

  • Be on alert! If you are sleepy or have consumed alcohol, don’t use the stove or stove-top.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire — oven mitts, wooden utensils, food packaging, towels or curtains — away from your stove-top.
  • If you have a cooking fire, Just get out! When you leave, close the door behind you to help contain the fire.
  • Be sure to call 9-1-1 or the local emergency number after you leave.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stove-top. Leave the pan covered until it is completely cooled.
  • For an oven fire, turn off the heat and keep the door closed.

Frying foods on the stove-top tends to be dangerous and have additional safety precautions to consider.

  • Always stay in the kitchen when frying on the stove-top.
  • Keep an eye on what you fry. If you see wisps of smoke or the oil smells, immediately turn off the burner and/or carefully remove the pan from the burner. Smoke is a danger sign that the oil is too hot.
  • Heat the oil slowly to the temperature you need for frying or sauteing.
  • Add food gently to the pot or pan so the oil does not splatter.
  • Always cook with a lid beside your pan. If you have a fire, slide the lid over the pan and turn off the burner. Do not remove the cover because the fire could start again. Let the pan cool for a long time. Never throw water or use a fire extinguisher on the fire.

If the fire does not go out or you don’t feel comfortable sliding a lid over the pan, get everyone out of your home. And be sure to call the fire department from outside. When the fire is out and your family is safe, then it’s time for cleanup to begin. That is when SERVPRO of North Cabarrus County and China Grove can help. Please contact our office and we will assist you in taking the right steps to restoring your property and belongings. 704-939-1944.