Recent Posts

We are Cleaning Experts

3/17/2020 (Permalink)

COVID-19 virus strain in the background with orange SERVPRO logo and tag line HERE TO HELP written in orange in center SERVPRO professional are trained and Here To Help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Cabarrus County & China Grove, (704) 939-1944

Holiday Carpet and Upholstery Cleaning

12/2/2019 (Permalink)

Male Servpro tech cleaning the carpet with green extractor to his right; female tech exiting room carrying a chair Let the professionals at SERVPRO handle your holiday carpet cleaning.

It’s official; the holidays are upon us. The countdown begins to the numerous holiday dinners, parties and house guest that you will entertain in your home. You are the prepared hostess, making sure that every detail is planned perfectly, each meal prepped and everyone’s favorites accounted for and every gift bought, wrapped and placed under the Christmas tree. But is your home ready? Are your carpets and upholstery really clean?

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. Vacuuming is a key component to proper care and maintenance of carpet. IICRC states that 79% of soil in carpet is dry soil.  All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet. Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Plaiting the carpet to prevent matting,
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of your carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet by offering a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, the team at SERVPRO® of North Cabarrus County & China Grove will get the job done right. Give us a call for your holiday carpet cleaning needs. (704) 939-1944.

Don’t be taken aback By a Puff-Back 

10/31/2019 (Permalink)

sofa in front of a green wall with a cloudy of soot entering the photo from the left. Puff backs: Who do you call when your furnace attacks?

It’s that time of year again, folks. It’s the time when the searing hot summer sun still blazes by day and the bone-chilling Fall temperatures creep up at night.  

It’s also the time when the toughest of the tough like to play a game called “How long can I last before I turn on the heat”. It’s a lot of fun provided that everyone in the house wants to play; and as the battle rages on, one by one frozen little soldiers raise their white flags and turn the heat on. 

Most of the time this is a pleasant moment when the comforting warmth blows from every vent thawing chilled toes and ruby red noses; but once in a while this blessed occasion is tainted by a most dreaded phenomenon known as a puff-back. A puff-back occurs when an oil furnace does not immediately ignite as it should. This causes a vapor build up that will create a sort-of explosion when the furnace finally does ignite. This explosion then causes soot to be blown throughout your home. In other words, your house in now warm...but very dirty. 

Soot, because of its fine nature, can literally spread everywhere, making the task of cleaning it by yourself nearly impossible. SERVPRO of North Cabarrus County and China Grove stands ready with both the crew and the equipment to handle this often-overwhelming situation so that you don’t have to be taken aback by a puff-back. 

Ways to keep your house cool this summer

8/18/2019 (Permalink)

In warmer months, it's tempting to crank the AC or plant yourself in front of the nearest fan. But these aren't the only tricks to keeping cool. It turns out there are plenty of ways to cool down your home from the heat without racking up your electric bill.

Keep your blinds closed. Did you know that up to 30 percent of unwanted heat comes from your windows? Better yet, invest in blackout curtains. Both will help keep the sunlight from coming in. Closing off unused rooms will prevent cool air from permeating these areas during the hottest part of the day keeping the cooler air in the places you are utilizing. Use a fan instead of turning on the A.CFilling a mixing bowl with ice or something equally cold, like an ice pack, and position it at an angle in front of a large fan so the air whips off the ice in an extra-chilled is another great way to keep cool air flowing throughout your home. Also be sure to set your ceiling fans to rotate counter-clockwise. You may not realize that your ceiling fan needs to be adjusted seasonally. Setting your fans to run counter-clockwise in the summer at a higher speed, the airflow will create a wind-chill breeze effect that will make you feel cooler. Turn on your bathroom fans or the exhaust fan in your kitchen too.

Ditch the incandescent lights.Incandescent bulbs waste about 90 percent of their energy in the heat they emit. It will make a small difference in cooling your home while also lowering your electric bill. Using your oven or stove in the summer will definitely make your house hotter.  If it already feels like 100 degrees in your home, the last thing you want to do is turn on a 400-degree oven.Grill out your meals instead. This really is the best season for it!

And don’t forget to focus on the temperature in your body, not the house.Cool drinks and applying a cold cloth to strong-pulsed areas, like your neck and wrists, will keep you cool from the inside out.

Here at SERVPRO of North Cabarrus County & China Grove, we want to make sure that your home is running efficiently. And should you need any of our 24 hour, seven day a week services, don’t hesitate to give us a call. We’re always “Here To Help!”

Recent Residential Kitchen Fire

8/12/2019 (Permalink)

Stove top fires are very common in most homes. They can start out small, but can quickly get out of control. It can start off by a small distraction while you are preparing dinner. You have something on the stove; you defer your attention to something else and possibly leave the room for a second only to walk back to a stovetop fire. Our customer experienced just that while making dinner one night. Fortunately, the homeowners were properly prepared with a fire extinguisher in their kitchen and were able to get this kitchen fire under control quickly. But immediately after, they were left with a terrible mess. That’s when SERVPRO of North Cabarrus County & China Grove was called in to assist with the cleanup. Although not much structural damage occurred, there was significant smoke damage throughout the home.
Our technicians worked with the homeowner and their family to ensure that all rooms were cleaned to SERVPRO and industry standards. All of the contents within each of these rooms were individually, hand cleaned by our amazing crew. The homeowners were so pleased when we were able to clean some of their more sentimental items.
When you have fire or smoke damage in your home or office, be sure to call the professionals at SERVPRO of North Cabarrus County & China Grove at (704) 939-1944.

Where should I look for mold?

8/7/2019 (Permalink)

You know that mold is dirty but it can be dangerous. Mold is a type of fungus that sprouts from microscopic spores floating in the air. When clusters of mold spores grow on surfaces, they start to reproduce and become visible to the human eye. All homes have the key ingredients needed for mold growth: the presence of mold spores, a surface for it to grow on, oxygen, warmth, and darkness. When you add moisture, whether from a water leak, stagnant water, or high levels of humidity, into the mix, that’s where mold problems begin. Knowing where mold is commonly found in your home can help you prevent it and treat it.

The most common places for mold growth are:

• Basements or cellars that have been flooded• Underneath kitchen and bathroom sinks• Underneath or behind refrigerators• Behind walls that also house plumbing• Stacks of damp or wet newspaper or cardboard boxes• Around air-conditioning units• Wallboard or around windows that leak• Under carpeting that may have become wet.

Mold growth is of course not limited to these places; however there is a common principle that links all of these environments together: moisture. So if you should find mold lurking in anywhere in your home, call the professionals at SERVPRO of North Cabarrus County & China Grove to come take a look. Our team specializes in mold remediation and it’s our job to ensure we leave your home “Like it never even happened.”

Summer Grilling Safety Tips

5/24/2019 (Permalink)

It is that time of year when the seasons are changing, the weather is getting warmer and summer break is upon us. As the weather gets warmer, more and more people use outdoor grills to prepare their meals. And the incidents of grill-caused fires go up. According to the National Fire Protection Association, outdoor grilling causes an average of 8,900 home fires each year. The team at SERVPRO of North Cabarrus County & China Grove want you and your family to be safe and avoid any fire damage to you home or property. Before you decide to host your first cook-out,  be sure to read over these helpful grilling safety tips before you throw your steaks on the grill.

Always use your grill outside and away from any structures or obstructions. This includes any low hanging tree branches as well. Be sure to always keep your grill clean.  Grease and fat can build up on the grilling racks as well as the tray below the grill. Before this season’s first barbecue, check for propane leaks on your gas grill. Check the gas hose for leaks by applying a light soap and water solution to the hose and then turning on the gas. If there is a propane leak, the solution will bubble. And be sure to check for leaks before every use. Always wait to re-light if the flame is to go out. A good rule of thumb is waiting 5 minutes. Most importantly, be aware and take care around the grill; Never leave the grill unattended, never wear lose clothing, do not let kids or pets play near the grill, and never move the grill while it is in use or at least an hour after use while it is still hot.

Grilling season is all about fun times. Be sure to be safe during your next cook-out.

Hurricane Preparation

5/14/2019 (Permalink)

Plan ahead this spring for hurricane season this summer.

Summer is almost here. That means so is Hurricane season!

Summer is the season that most people look forward to. School is out, the sun is shining, and for most people, it is a time for vacations and relaxation. But did you know it is also hurricane season. Yes! Hurricane season in North Carolina is typically from June through September. This is the time when these tropical cyclones form over the ocean and make their way inland. Heavy winds and thunderstorms are just the beginning of the extreme weather these storms bring.

So what have you done this spring to prepare for summer storms? Now is the time to get supplies in order before the storm season begins. Reduce property damage and get through any hurricane emergency with less stress by preparing before the season begins.

Here are a few of the best practices to put into place this spring. Be sure to plan your evacuation route well ahead of time. Look for alternate routes out of your neighborhood should one of the roadways be blocked by downed power lines, trees or other debris. It is best to keep non-perishable emergency food supplies on hand for each family member. You should also have one gallon of water, per person, per day. Don’t forget about your pets. They will need supplies too. Because storm damage may occur, it may be a good idea to read over your policy and be familiar with it. It is also a good idea to take an inventory of your personal property. Keep this list with the list of emergency contacts in a safe and in an accessible place. Be sure to have your insurance agent’s information and add SERVPRO of North Cabarrus County & China Grove to your list as well. If any storm damage occurs to your home, you will want to be sure to give us a call. Taking these steps to protect your home before storm season starts up will allow you and your family to be better prepared.

Get your HVAC unit ready for this summer

5/14/2019 (Permalink)

Is your HVAC unit ready for this summer?

Give your HVAC unit a tune-up

It is that time of year when the temperatures are rising outside and you are thinking about turning on the air-conditioning for the first time this season. There are a few things you should know to help maintain your HVAC unit as we get closer to the hotter days of summer.

Start off by making sure you set the unit to cold. Sounds obvious. But the last time you may have looked at it, you were running the heat.  Next, take a look at the outdoor unit. Is  it clear of debris.? As we transition into the summer months, be sure to remove any obstructions.  Have your heating and cooling system inspected by a qualified service professional at least once a year to be sure that it is running at optimal efficiency and to diagnose any potential problems. This is a great time to add any additional Freon your unit may be lacking or make any repairs to the system before you put it into overdrive this summer. Remember to replace the air filters on your HVAC unit at least every 90 days to prolong its life and increase its efficiency. This also helps limit the allergen in the air. As you are conducting this annual upkeep, consider having your air ducts cleaned each season as well. This is a service that our team at SERVPRO of North Cabarrus County & China Grove can help you out with. Cleaner air means easier breathing. Also dirty systems work harder and use more energy. Our trained professionals can provide cleaning services that restore peak energy efficacy, eliminate offensive odors and improve the indoor air quality of your home.  So before you crank up the air this summer, make sure you call the team at SERVPRO of North Cabarrus County & China Grove help you get your HVAC unit in check.

Water: When the Source of Life Becomes a Source of Strife

3/14/2019 (Permalink)

Don't build an ark, call SERVPRO!

Water is our source of life and we need it to survive. It hydrates and replenishes our bodies, serves to grow many of our food sources, and even cleans the air that we breathe; but we don’t necessarily want water everywhere. Our hardwood floors, sheetrock, or furniture are perfect examples of places where we would just as soon not find water. Water intrusions can happen when we least expect them. Burst pipes, leaky roofs, or clogged drains are just a few of the ways that water can quickly overtake your home. If your source of life has become your source of strife, SERVPRO of North Cabarrus County & China Grove can help. Our expert technicians are trained and equipped to deal with water losses so that further damage and mold can be prevented. Immediate response and proper drying procedures are imperative after a water intrusion. Our 24/7 emergency service gives you the peace of mind of knowing that your loss will be handled quickly. We can’t always avoid a water loss, but we can make it "Like it never even happened."